Geico Auto Insurance Review (2024)

What You Should Know About geico

Geico is available in all 50 states and Washington D.C., offering an array of digital tools to help find quotes, manage your policy, and file claims. It is the second-largest car insurance provider in the U.S., but it doesn’t match the variety of some of its competitors. In fact, if you compare Geico vs. Progressive, Allstate, or State Farm, Geico has the fewest policy options.

However, professional rating companies show Geico love. A.M. Best gives Geico a superior score of A++ for its financial security. The Better Business Bureau (BBB) also ranks Geico highly, giving the company an A+.

Geico is well-known for its affordable rates and impressive list of discounts. While everyone has a chance to find affordable rates from Geico, teens and drivers with low credit scores can particularly benefit.

Geico Customer Service Review

Depending on the state, Geico’s customer service tends to be hit or miss. Some customers rave about their experience, while others say they’ve never received such poor service. Interestingly, some reviewers say they were happy with customer service agents until they moved to another state.

Learn More: How to Cancel Geico Auto Insurance

Geico Claims Handling

Nobody likes to file an auto insurance claim, but Geico promises to make the claims process as easy and fast as possible. While some companies take weeks to resolve a claim, Geico can complete the process as quickly as 48 hours and issues payouts electronically or by mail, minus your deductible.

You can file a claim online or by calling the 24/7 Geico insurance phone number. While you’re free to use any mechanic you’d like, you can speed the process up by using Geico’s Auto Repair Xpress tool. This tool will help you locate a mechanic whom Geico partners with to ensure a smooth repair process.

Customer reviews for Geico’s claims handling are mixed. Some people are satisfied with Geico’s communication, speediness, and overall handling of their claims. Others say Geico is more interested in closing claims quickly than figuring out what happened.

geico Insurance Coverage Options

You can buy all the coverage you need from Geico, including:

• Liability auto insurance: Liability insurance is required in most states and ensures you can pay for damage you cause in an accident. There are two parts to liability insurance: bodily injury and property damage.
• Collision auto insurance: Liability doesn’t cover damage to your car — for that, you’ll need collision insurance. Collision insurance helps repair your vehicle after an accident, even if you’re at fault.
• Comprehensive auto insurance: Your car can get damaged in a lot of ways outside of accidents. Comprehensive insurance protects against weather, vandalism, animal contact, theft, and fire damage.
• Personal injury protection (PIP): Personal injury protection helps pay for medical bills, lost wages, and other related health care expenses if you get injured in an accident.
• Uninsured/underinsured motorists: Most states require drivers to carry a minimum amount of insurance, but not everyone follows the law. Uninsured/underinsured motorist coverage protects you against drivers with inadequate or no insurance and hit-and-runs.
• Emergency roadside assistance: If you find yourself stranded on the side of the road, Geico’s roadside assistance helps with battery jumps, tire changes, fuel delivery, and other related issues.
• Rental car reimbursement: Although Geico promises fast claims resolution, your car might get stuck in the shop after an accident. Geico will cover a rental car from Enterprise or reimburse you if you go elsewhere.

The coverage you need depends on various factors. For example, if you own an older car outright and need to keep your payment low, your state’s minimum requirement is probably all you need.

Full coverage — including liability, comprehensive, collision, uninsured motorist, and PIP — is typically required if you have a car loan or lease.

Another factor you should consider is your location. For example, it might be best to add comprehensive insurance to your plan if you live in a rural area. If you have Geico and hit a deer, you can only file a claim with comprehensive coverage.

Don’t worry about figuring out which insurance you need by yourself — if you’re not entirely sure, a Geico representative can help.

Geico DriveEasy Review

The average American drives more than 13,000 miles annually, but many people now work from home or cut back on their drive time. So it doesn’t seem fair to pay for a full insurance policy when you’re not driving as many miles.

To meet the needs of low-mileage drivers, Geico offers the DriveEasy program. DriveEasy is a monitoring program that rewards you for good driving behavior and low mileage. It’s available in 25 states plus Washington, D.C. Read our Geico DriveEasy review to see if it’s available in your state.

The DriveEasy program monitors you through the Geico app and looks at the following while you drive:

• Phone use
• Hard braking
• Rapid acceleration
• Mileage
• Sharp turns
• Time of day

Safe drivers can save up to 25% on their Geico insurance quote simply by using DriveEasy. However, drivers who engage in poor behaviors might see their rates increase.

Other Geico Auto Insurance Options

Geico has a few other options for car insurance, all of which can add policy value and increase your car’s protection. These include:

• Rideshare insurance: Geico’s rideshare insurance is a hybrid policy replacing your traditional plan. Whether running errands or driving for a rideshare company, your hybrid policy covers you.
• Mechanical breakdown insurance: Mechanical breakdown coverage pays for repairs if your car suffers mechanical issues. It doesn’t cover routine wear and tear, so check before filing a claim.
• Classic car insurance: If you have a vintage vehicle, you need special classic car insurance to protect it. Geico offers protection for everything from show circuits to pleasure cruises.
• Mexico travel. American car insurance doesn’t work in Mexico. Geico’s Mexican insurance will cover your car if you’re planning a trip south of the border.
• Accident forgiveness: There are two ways to get Geico accident forgiveness: by buying it or earning it for being a safe driver and loyal Geico customer.

Aside from additional products, Geico also offers policyholders an easy-to-use app, 24/7 access to claims handling and tracking, and representatives always ready to help you.

More Types of Insurance Offered by Geico

Geico offers a multi-policy discount when you buy two or more plans. It’s easy to earn this discount because Geico provides insurance for just about anything you might need, including:

• Motorcycle
• ATV/UTV
• RV
• Boat/personal watercraft
• Homeowners
• Condo
• Renters
• Mobile home
• Landlord
• Flood
• Life
• Travel
• Business
• Commercial auto
• Umbrella

Geico does relatively well with its insurance products. For example, Geico RV insurance reviews say that rates are low and the claims process is easy.

Though you might not see a specific insurance type above, that doesn’t mean Geico doesn’t cover it. For example, avid cyclists looking to cover sports equipment get Geico bicycle insurance included in their homeowners, condo, or renters policy.

geico Insurance Rates Breakdown

One of the most appealing aspects of Geico auto insurance is the low prices. Geico has the overall lowest rates of any company except for USAA.

Location is one of the most important aspects of your insurance rates — for example, the average minimum coverage for Geico in Hawaii is $23 a month, while Louisianans will see around $111.

To get an idea of what you might pay, consider how Geico compares to other companies for minimum and full coverage below.

While rates tend to be low for everyone, drivers with poor credit scores and young drivers should consider Geico. On the other hand, drivers looking for high-risk auto insurance might find better rates elsewhere.

Geico Auto Insurance Rates by Age

One critical aspect of how much you’ll pay for insurance is your age. Young drivers are statistically more likely to get into an accident or drive recklessly, so they see much higher rates than adults.

While some companies heavily penalize young drivers, Geico car insurance rates are amongst the lowest. Consider the prices below to see how much Geico charges drivers of all ages.

Let’s examine some specific age groups to see how Geico rates compare. The table below shows rates for teenage drivers.

Auto insurance rates for teenagers tend to be higher than average due to their lack of experience behind the wheel. As drivers age, insurance rates start going down. However, in later years, insurance rates may take a slight upturn. Here’s a look at rates for senior drivers. Find tips for buying senior auto insurance.

Like age, your driving history also has an effect on your insurance rates. Below we’ll examine some specific examples.

Geico Auto Insurance Rates After an Accident

Another important part of your insurance rates is your driving record. People with clean records pay less than drivers with at-fault accidents, speeding tickets, or DUIs.

While GEICO still offers relatively low rates to drivers with an accident, other companies might offer a better price. Find out how long an accident affects your auto insurance rates.

People with an accident on their record may benefit from looking at quotes from State Farm or USAA. However, Geico still offers relatively low rates with a bad driving record. Learn how to find cheap auto insurance after an accident.

Geico Auto Insurance Rates With a Ticket

Now let’s look at how a traffic ticket can impact your auto insurance rates.

As you can see, all of these traffic violations will lead to increased car insurance rates. And the more you have on your record the higher your rates will climb. Staying safe and keeping your record clean will help keep your car insurance rates low. Find out how a speeding ticket affects your auto insurance rates.

Geico Auto Insurance Rates With a DUI

Having a DUI on your record is another factor that may cause your insurance rates to go up. Take a look at the table below:

Not only will drinking and driving increase your rates, but it will also endanger you, your passengers, other drivers, and pedestrians.

geico Discounts Available

Geico is well-known for its affordable rates, and one of the ways it offers such low prices is through extensive discounts. With something for just about everyone, take a look at Geico auto insurance discounts below:

• Air bags
• Seat belt use
• Anti-lock brakes
• Good student
• New vehicle
• Anti-theft device
• Defensive driving course
• Daytime running lights
• Good driver
• Military
• Emergency deployment
• Driver’s education course
• Federal employee
• Multi-car
• Multiple policy
• Membership and employee
• Sorority, fraternity, and honor society members

Some of these discounts are small, while others are more considerable. Your information will help GEICO determine eligible discounts when you request a quote.

How geico Ranks Among Providers

From lower rates to great discount options, Geico has a lot to offer when compared to other insurers. Get an idea of how Geico compares to other providers below.

Geico Auto Insurance vs. Nationwide Auto Insurance

Geico and Nationwide are similarly rated in many ways, but each company outperforms the other in key areas.

Geico tends to offer lower rates, with the average Geico customer saving nearly $200 a year compared to Nationwide policies.

However, Nationwide is rated higher for customer service, claims handling, and overall customer satisfaction.

Geico Auto Insurance vs. Progressive Auto Insurance

In most other categories, Geico does better than Progressive. Geico offers better rates, has a better customer experience, and an overall stronger reputation.

Progressive does better in one category – coverage options. While both companies offer much of the same insurance, only Progressive offers gap coverage and custom parts and equipment insurance.

Geico Auto Insurance vs. Allstate Auto Insurance

Geico does better than Allstate in many areas, including claims handling, customer service, and customer renewal rates.

However, Allstate does better than Geico for its usage-based insurance. Geico DriveEasy is not as user-friendly as Allstate’s Drivewise.