Utica Mutual Company Auto Insurance Review (2020)

Utica Mutual Auto Insurance offers personal and commercial insurance policies. You can get the best rates by comparing quotes from different companies below.

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Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

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Written by Rachel Bodine
Feature Writer Rachel Bodine

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring that ex...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent Daniel Walker

UPDATED: Jun 9, 2022

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Company Details
Address: 180 Genessee Street
City: New Hartford
State: New York
ZIP Code: 13413-2299
Phone Number: 315-734-2000
Year Founded: 1914
AM Best Rating: A-

Things to Remember...

  • Utica Mutual Auto Insurance offers a broad arrange of personal and commercial insurance policies
  • Agents and brokers in the insurance industry often purchase E&O insurance coverage to protect their professional practices
  • Agents making an Errors & Omissions Claim should contact the E&O team for more details

This Utica Mutual Auto Insurance Company Review explores the Utica National Insurance Group of Utica, New York. The company started two of its businesses in the early 20th century, including Utica Mutual Insurance Company and Graphic Arts Mutual Insurance Company.

The company offers a broad arrange of personal and commercial insurance policies, including specialized graphic arts insurance and professional services liability insurance (also known as Errors & Omissions coverage).

Agents and brokers in the insurance industry often purchase E&O insurance coverage to protect their professional practices.

If you’re thinking about auto insurance coverage, compare your current rates now by requesting free auto insurance quotes that can save you money. Enter your zip code above to get started!

Utica Mutual Auto Insurance Company Contact Information


Reach the company’s Eastern Regional & Specialized Products office for the states of New York, New Jersey, and Pennsylvania at 201 Lafayette Street, Utica, New York, 13502, or call the group at 315-235-6600. Email the office at [email protected]

Contact the Errors & Omissions team at the same address and telephone numbers. Email the team at [email protected]

Contact the Middle Atlantic Regional Team at P. O. Box 13560, 1100 Boulders Parkway, Suite 300, Richmond, Virginia, 23226-8560, or call the office at 804-560-6600.

The regional office serves the following:

  • District of Columbia
  • Virginia
  • Maryland
  • Delaware
  • North Carolina
  • South Carolina

Contact the New England Regional Team at 201 Edgewater Drive, Wakefield, Massachusetts, 01880-6255. Call the office at 781-224-2600. Email the team at [email protected]

The New England team serves clients in Massachusetts, Maine, New Hampshire, Vermont, Rhode Island, and Connecticut.

Reach the New York regional office at One Jericho Plaza, Wing A Second Floor, Jericho, New York, 11753-1636, or call them at 516-479-5000.

Contact the New York metropolitan office toll-free at 1-800-766-1914.

The New York metro office services:

  • New York City (five boroughs)
  • Long Island
  • Northern New Jersey
  • Rockland County
  • Westchester County
  • New York

Contact the Midwest regional office of the Republic-Franklin Insurance Company at 2600 Corporate Exchange Drive, Suite 200, Columbus, Ohio, 43231-7601, or call the team at 614-823-5300.

Reach the group toll-free at 1-800-955-1914. Email the office at [email protected]

Republic-Franklin Insurance Company serves clients in:

  • Ohio
  • West Virginia
  • Illinois
  • Iowa
  • Michigan
  • North Dakota
  • Wisconsin
  • South Dakota
  • Indiana
  • Nebraska

Write the Southeastern regional office at 1040 Crown Pointe Parkway, Suite 450, Atlanta, Georgia, 30338-6908, or phone the team at 770-510-4100. Call the company toll-free at 1-800-477-1914.

Email the team at [email protected] The Southeast regional office serves clients in Kentucky, Georgia, Tennessee, Alabama, Mississippi, and Florida.

Reach the Southwest regional team at 2435 North Central Expressway, Suite 400, Richardson, Texas, 75080, or call the office at 972-677-6700. Contact the office toll-free at 1-800-678-8422.

Email the team at [email protected] The Southwest regional team serves clients in the state of Texas.


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Utica Mutual Auto Insurance Company Products and Services

The company writes policies for:

  • Auto
  • Marine
  • Homeowner
  • Identity theft
  • Tenant/renter coverage
  • Snowmobile
  • Umbrella liability

Discounts may apply for covering multiple vehicles or insurance lines

Utica Mutual Auto Insurance Company Claims

Clients may report a claim by contacting Utica National Insurance Group’s main office, or by requesting information by email, 24 hours a day, seven days per week.

To report a road accident or property loss, call 1-800-216-1420. Provide your insurance policy number, date/details of the accident/incident, and agent name.

To report a workers’ comp claim, contact the company at 1-800-284-3806, and provide the name of the injured person, date/information about the incident, and the employer/insured name.

Agents making an Errors & Omissions Claim should contact the E&O team for more details.

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for Utica Mutual Insurance Company (Utica National Insurance Group)

3.53 (25 reviews)
February 24, 2020


Happy with Provider

This company is easy to work with and they provided me with a nice discount for bundling my homeowners and auto insurance. I have a "newish" driver and they offered me the best rates.
January 12, 2020


Great experience thus far

I have had a great experience with this company so far. Great prices, lowest price that my agent could find and I am able to bundle the home and auto insurance. I have not had to submit a claim yet; therefore, I cannot comment on the claims process. Website is easy to use to review policy information and make payments.
August 17, 2019


Good service

I have had a good response with claims and the cost beats other carriers by about half. My local agent has been helpful with any changes that I make. Beats nationally advertised companies.
January 9, 2019


Customer service excellent

Their customer service is top notch... which is rare these days. I've had 1 claim with them and it went without a hitch.
December 13, 2018


You can't go wrong with them

Excellent company with great rates, and they won't constantly increase your policy like other companies would.
July 1, 2018


Auto Insurance

Excellent customer service. They always answer questions or queries in timely and efficient manner
January 11, 2018


Great company

Great company so far! Never had a claim or issue. This company was the cheapest of all insurance providers when we checked.
January 10, 2018


Good auto product. Home is ok

Good company to be with. Home is a bit pricey and the inspectors they send to the home should know their job.
December 14, 2017


Pricing, customer service

Fair pricing, and great customer service. We needed to make a claim, we were super happy, Utica has followed through nicely.
July 8, 2017


great company

This company is very professional. When we had our accidents they made the whole process easy , I would recommend them to my friends and family.
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