21st Century Auto Insurance Review (2021)

Looking at 21st Century insurance? They offer auto, home, renters, life, flood, personal umbrella and have a financial rating of A (Excellent) from A.M. Best.

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Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

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Written by Rachel Bodine
Feature Writer Rachel Bodine

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring that ex...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent Daniel Walker

UPDATED: May 4, 2022

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Company Details
Address: 3 Beaver Valley Road
City: Wilmington
State: DE
ZIP Code: 19803
Phone Number: 1-877-310-5687

Things to remember...

  • The 21st Century Insurance Group is a subsidiary of Farmers Insurance Group of Insurers
  • The 21st Century Insurance company in located out of Wilmington, DE
  • 21st Century Insurance and Financial Services work on building personalized experiences

This 21st Century Auto Insurance Review will discuss the insurance company and what it offers. It will also talk about how to file a claim, locations, and what careers may be available through the company.

The 21st Century Insurance and Financial Services Group is committed to saving you money when you use them for your auto insurance needs while delivering as good coverage.

There are a large number of auto insurance companies that sell car insurance and 21st Century strives to be extremely competitive.

The 21st Century Insurance Group is a subsidiary of Farmers Insurance Group of Companies. Farmers insures personal lines nationally as well.

Farmers Insurance Group has a reputation for providing great service and value to over 20 million customers and it has been doing so for over 82 years.

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Where is it located?

The 21st Century Insurance company is located out of Wilmington, DE. There is only one address listed for the company. The corporate address is 3 Beaver Valley Road, Wilmington, DE, 19803. You can also reach them by email, [email protected]

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How can you contact them?

There are a few numbers that you can use to get in touch with a representative at 21st Century Insurance.

For example:

  • If you are in need of a quote, you can call 1-877-310-5687. If you would like to speak with someone in customer service, call 1-877-401-8181
  • If you have a claim to make or questions about a claim you have already submitted, call the claims office at toll-free 1-888-244-6163
  • If you prefer you can reach customer service representatives online at www.21st.com

How do I file a claim with 21st Century Insurance?

If you need to file an auto insurance claim through 21st Century Insurance, there are a few ways you can do it. One way is to call their toll-free number for claims, which is 1-888-244-6163.

They also have some online tools to help you make a claim, which makes it a lot easier get the help you need.

When you become a customer with 21st Century Insurance, you are given a login name and password. If you are a customer and never received a login name, you have the opportunity through their website to register and pick your own login name.

Using your login and password will take you to the claims website, where you can fill in the claim information. You can also proceed to the website for claims without using any login information.

If you are not a customer with 21st Century Insurance but want to file a claim or check the status of a previous claim you filed, you can reach the claims website through the website for 21st Century Insurance.

The website also has a place for customers of Agency Auto to reach the claims website, although the website is still being modified for those customers.

What careers are available at 21st Century Insurance?

At 21st Century Insurance and Financial Services, they work on building personalized experiences that are rivaled throughout the insurance industry. They create relationships with their insurance customers that last a lifetime.

They are constantly looking for quality people who are committed to treating customers with the same respect as they would a friend.

There are a variety of benefits to joining the team at 21st Century Insurance and Financial Services. One benefit is that the company offers auto insurance policies that are superior to others.

Along with the great insurance policies offered, customers also are able to file a claim, ask for changes in their policy, make a payment, and more through their website.

Another benefit of working for 21st Century Insurance is that agents get great employee benefits.

These benefits include:

  • health insurance that starts on the first day of employment
  • 401k that is matched by the company
  • opportunities for professional development
  • a discount program
  • a pension that is paid by the company

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How do I get a quote from 21st Century Insurance?

One of the reasons for choosing a car insurance company is because its insurance premiums are lower than others. 21st Century Insurance claims to offer the same great coverage as other companies but at competitive prices.

To get a quote you can call their toll-free number for quotes which is 1-877-310-5687.

21st Century Insurance also has an online tool for getting a quote for insurance in your area. If you haven’t used their online service, there is a place to enter your ZIP code and they will follow up with the information that you need.

They also have a convenient service that if you have entered your ZIP code previously, the quote is saved for at least six months and you are able to access it again so you don’t have to go through all the steps again.

What other insurance products are offered by 21st Century Insurance?

Besides auto insurance, 21st Century Insurance offers policies for other insurance needs. There is renters insurance, homeowners insurance, specialty homeowners insurance, and insurance for mobile and modular homes.

Other policies include life insurance, flood insurance, and personal umbrella insurance.

As a 21st Century customer, the Security Advantage program which includes identity theft restoration, roadside assistance, and 24-hour medical and travel assistance that is available for travel in Canada and the United States.

If you are a 21st Century customer, call 1-800-381-5407 to sign up for Security Advantage, again at no cost.

To find and compare auto insurance rates in your local area, just enter your ZIP code below to get started for FREE!

for 21st Century Insurance

3.94 (307 reviews)
December 15, 2020


HM 21st Century review

I have been with this company since 2013. They were there to help me through a tough time when I had my accident. Service was superb.
October 1, 2019


21s century company review

i actually enjoyed the experience but since i found a better alternative i canceled it, but it is really a good company they deserve their good reputation.
August 18, 2019


Fair and easy

Very knowledgeable about services. Gave me option and help me find the best needed policy. Friendly.
August 13, 2019



Excellent customer service and great low prices! I got tue lowest quote vs other companies. I definitely recommend them.
July 31, 2019



One of the best insurance companies I've ever used! The price on my insurance policy was the lowest ever!
July 26, 2019


Very satisfied customer.

They always paid on claims with no problem. They have by far the lowest rates on auto insurance in my area, and their roadside assistance is very reliable. I don't drive anymore otherwise they would still be my company. I was very satisfied with their service.
July 18, 2019


21st auto insurance

Just recently switched to 21st auto insurance to be on the same insurance policy with my brother. Everything seems okay so far with competitive rates.
June 12, 2019


Yearly rate increases

They have been a great company with great customer service but their rates have gone up with no accidents no tickets very disappointing
June 7, 2019


21st Century is Amazing Insurance

21st century Has reasonable and affordable rates. Policies for all your needs. Convenient and local agents for processing claims. Great people to service your account.
June 5, 2019


It cover my needs

Have not had much need for it but this is the best price i have found for how good my driving record is. I have stuck with it for a long time and have not shopped around lately to see what other company offers better.
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