Access Auto Insurance Review (2024)

Looking at Access General auto insurance? They offer nonstandard auto insurance to drivers with less than perfect credit and driving histories.

UPDATED: Aug 24, 2024Fact Checked

Melanie Musson

Published Insurance Expert

Melanie Musson is the fourth generation in her family to work in the insurance industry. She grew up with insurance talk as part of her everyday conversation and has studied to gain an in-depth knowledge of state-specific car insurance laws and dynamics as well as a broad understanding of how insurance fits into every person’s life, from budgets to coverage levels. She also specializes in sustai...

Published Insurance Expert

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active insurance licenses in seven states and over 20 years of professional experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ach...

Licensed Agent & Financial Advisor

UPDATED: Aug 24, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Aug 24, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Aug 24, 2024Fact Checked
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Access Insurance

Average Monthly Rate For Good Drivers

N/A

A.M. Best Rating:

B+

Complaint Level:

Low

Pros

  • Offers coverage to drivers with less-than-perfect credit and driving histories.
  • Provides 24-hour customer service.
  • Accessible through an extensive independent agent and broker network.
  • Bilingual customer service representatives available.
  • Claims processing services provided directly by the company.

Cons

  • Non-standard insurance may have higher premiums compared to standard insurance.
  • Limited coverage options for drivers with excellent credit and clean driving records.
  • Limited availability in certain states.
  • Specific eligibility criteria may apply for policyholders.
  • A.M. Best rating of “B+” suggests moderate financial strength and stability.
[su_box title="Things to remember..." style="default"]
  • Access Auto Insurance is located in Atlanta, Georgia
  • Access General offers its insured customers low down payment premium plans to make affordable insurance for thousands of customers
  • Access Auto Insurance does not require credit checks
[/su_box] This Access auto insurance review looks at Access General Insurance, which is an owned subsidiary of Access Insurance Holdings. Access Insurance Holding’s headquarters offices are located at 3 Ravinia Drive, Atlanta, Ga. 30346-2118. Contact the company’s dedicated 24-hour customer helpline at 877-353-9838. Start by entering your ZIP code above to get FREE information that can save you money on policies from some of the best auto insurance companies.

This Access auto insurance review looks at Access General Insurance, which is an owned subsidiary of Access Insurance Holdings.

Access Insurance Holding’s headquarters offices are located at 3 Ravinia Drive, Atlanta, Ga. 30346-2118. Contact the company’s dedicated 24-hour customer helpline at 877-353-9838.

Start by entering your ZIP code above to get FREE information that can save you money on policies from some of the best auto insurance companies.

What You Should Know About Access Insurance Company

Inc. Magazine ranked Access General number 758 out of 5,000 fast-growing companies in 2010. The company rose from number 2063 in 2009 and boasted a three-year, 402 percent growth rate over that period.

Access Insurance Holdings was founded in 1994 and employs almost 400 people in 2011.

A. M. Best rates Access General “B+.”Access General is considered stable and had current revenues of $278.3 million in 2009 vs. $222.7 million in 2008.

The company’s revenues grew rapidly from only $55.4 million in revenues in 2006, according to Inc. Magazine 500 Review. The company has assets of about $130 million.

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How do I connect with Access Auto Insurance Holding agents?

Access Insurance Holdings sells insurance policies through a wide independent insurance agent and broker network. Independent agents must submit an application to sell Access insurance products.

The company screens and selects agents and brokers in the Southeast (Alabama, Arkansas, Florida, Georgia, and South Carolina), Gulf states (Louisiana and Mississippi), and Southwestern states (Nevada, Texas, Oklahoma and Western states (California and Arizona).

Approved agents receive prospective customer flow directly from the company’s Instant Access Internet site. Interested prospective insurance agents may download an agent application directly from the website.

Interested customers may arrange and confirm a meeting with an Access-approved insurance broker or agent directly on the website.

How do I file claims with Access Insurance Holdings Auto Insurance?

Access Insurance believes in complete customer satisfaction, according to the company website. Access Insurance Holdings’ clients receive customer support and auto insurance claims processing services from dedicated company employees when they file an auto insurance claim.

Access Insurance doesn’t hire independent claims representatives to evaluate customer damage and repairs.

The company’s insurance adjuster team works to expedite rapid claims assessment and payments to get customers back on the road.

Contact the dedicated claims hotline in your state 24 hours a day, seven days a week, or fax your claims information to 866-347-2110.

Does Access have 24-hour customer service?

Access Insurance offers toll-free customer service at 800-817-8017, 24 hours a day, seven days a week. The auto insurance company offers a variety of budget-minded premium payment plans.

Helpful bilingual customer services representatives offer assistance to customers between the hours of 8:00 a.m. and 10:00 p.m. Eastern Standard Time.

To help customers make timely online payments or by phone, Access Insurance accepts:

  • MasterCard
  • Discover
  • Visa card
  • electronic checks by telephone

The company website makes it easy for clients to pay insurance premiums, verify, or check coverage any time of the day or night. Toll-free, automated customer service lines make gathering information about premium payments fast and easy.

Knowledge is power. Compare your Access Insurance auto insurance rates with auto insurance quotes from other top insurance providers.

You owe it to yourself to compare the costs of your auto insurance today! Enter your ZIP code below to get started today!

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Access Insurance Company Insurance Coverage Options

Access Insurance Holdings sells auto insurance, to individuals and families. Access General sells non-standard auto insurance for people with a less-than-perfect credit score and driving histories:

  • Access General offers its insured customers low down payment premium insurance plans to ensure that required insurance has affordable rates for customers.
  • When customers miss a payment (and suffer cancellation of an auto insurance policy), Access’s flexible policy reinstatement helps customers recover insurance benefits without severe financial penalties.
  • Auto insurance companies that don’t check credit help clients to acquire and maintain important auto insurance coverage. Clients with no credit history, identity theft, or other credit issues, shouldn’t be denied auto insurance coverage and protection.
  • Approval of non-U.S. driver licenses offers international and foreign drivers greater financial security and the ability to register a car in the United States with auto insurance for foreigners

The company is licensed to write business in 21 states and has an active client base in 13 states according to the company website.

Frequently Asked Questions

What is Access Auto Insurance’s A.M. Best rating?

Access Auto Insurance has an A.M. Best rating of “B+.”

How can I connect with Access Auto Insurance Holding agents?

Access Insurance Holdings sells insurance policies through an independent agent and broker network. Interested prospective agents can download an application from the website.

How do I file claims with Access Auto Insurance Holdings?

Access Insurance Holdings provides customer support and claims processing services directly to its clients. You can contact the dedicated claims hotline or fax your claims information.

Does Access Auto Insurance have 24-hour customer service?

Yes, Access Auto Insurance offers 24-hour customer service with a toll-free number. Bilingual customer service representatives are available between 8:00 a.m. and 10:00 p.m. EST.

What coverage options does Access Auto Insurance offer?

Access Auto Insurance offers non-standard auto insurance for individuals and families with less-than-perfect credit scores and driving histories.

Melanie Musson

Published Insurance Expert

Melanie Musson is the fourth generation in her family to work in the insurance industry. She grew up with insurance talk as part of her everyday conversation and has studied to gain an in-depth knowledge of state-specific car insurance laws and dynamics as well as a broad understanding of how insurance fits into every person’s life, from budgets to coverage levels. She also specializes in sustai...

Published Insurance Expert

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active insurance licenses in seven states and over 20 years of professional experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ach...

Licensed Agent & Financial Advisor

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Access Insurance Company

3.20 (37 reviews)
5
December 7, 2018

steph21480

price changes

They are a good company. However I did not like the fact that they change the prices unexpectedly.
1
August 21, 2018

lh418

Waste of money.

They were awful. When I did have an accident, they were of no help. And to top it all off, the company went out of business.
1
May 31, 2018

clearreview90

Bad experience cheap insurance

Bad experience with customer service and hard to contact representatives. The only upside was that they had cheap insurance.
2
April 17, 2018

Rissa2012

Cancelled without notice

They are no longer covering California, I am upset because I was not warned and my policy ended 5 months early!
2
April 3, 2018

Brindle1dog1

Not what i expected

I wanted a longer policy then what i paid for. I got two months of insurance for almost $200.00. I disnt look at the policy cause i was under the understanding it was a longer policy then what i got.
2
March 12, 2018

Marymorrry

Okay Company

Not Impressed with this provider. I went to the DMV to fight points and won and when I called to have them give me a new rate there was nothing they could do.
2
March 8, 2018

pandanwh

You get what you pay for

Impossible to change online. Have encountered agents that don't speak English. You get what you pay for.
4
March 7, 2018

Nancy0307

Access Insurance Sample Coverage

I am confident that this insurance has multiple discounts that are useful. I have a financed car, full coverage, and a limited liability vehicle, and I get the good driver discount and the multiple car discount. Due to my age, early twenties, I find that paying $250 a month is better than paying for $300 somewhere else for the same coverage. I have not been in a car accident, so I do not know how much the policy's cost would be raised in case of ...
I am confident that this insurance has multiple discounts that are useful. I have a financed car, full coverage, and a limited liability vehicle, and I get the good driver discount and the multiple car discount. Due to my age, early twenties, I find that paying $250 a month is better than paying for $300 somewhere else for the same coverage. I have not been in a car accident, so I do not know how much the policy's cost would be raised in case of a collision.
4
March 7, 2018

vmarin

I like it!

I like the friendly website and easy payment installments. I like the feel of the website and the way I am able to navigate it.
4
February 10, 2018

Jgaona18

Really do reccomend

Really like the company. Very helpful and great customer service. Prices are not great but good. Will be using for more time.
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