ACUITY Auto Insurance Review (2020)

Looking at ACUITY auto insurance? They offer auto, home, boat, motorcycle, umbrella, and business coverage and have a financial rating of A+ (Superior) by A.M. Best.

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Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

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Written by Rachel Bodine
Feature Writer Rachel Bodine

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like and Safeco. He reviews content, ensuring that ex...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent Daniel Walker

UPDATED: Oct 25, 2021

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Company Details
Address: 2800 S. Taylor Drive P.O. Box 58
City: Sheboygan
State: WI
ZIP Code: 53081
Phone Number: (920) 458-9131
Year Founded: 1925
AM Best Rating: A+

Things to remember...

  • Acuity offers a spectrum of personal and commercial automotive insurance products and services
  • When ACUITY opened its doors in 1925, it was known as Mutual Auto Insurance Company
  • While the corporate headquarters is in Sheboygan, independent insurance agents are located all across the 18 states

ACUITY is primarily located in the Midwestern part of the United States. The company is not only nationally recognized for its operational and customer service excellence but for its insightful and generous giving back to its community.

In addition to the many insurance industry awards and positive critiques they’ve earned, the company has managed to transcend the insurance industry in many areas.

The company gets high marks from its peers, clients, and consumers for promoting a positive and effective workplace environment, numerous technological advancements and a solid ideology of perpetual philanthropy within the local community.

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ACUITY Insurance Types

Acuity also serves up a spectrum of personal and commercial automotive insurance products and services. However, although an effective product in many regards, it may not cover every nuisance and detail you need from your insurance provider.

The auto insurance plans from ACUITY are much less complex than numerous other auto insurance providers.

Because they use independent agents to sell their product, you need to get in touch with one of their agents across one of the 18 states where they provide coverage.

To find an agent, simply go to their website and choose the state and city you reside in, and a formidable list of available agents will return for you to choose from.

If you appreciate the old school customer service approach of actually speaking to a live agent so you can directly ask questions or bring up your concerns about their insurance product, then ACUITY may be simply ideal for you.


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ACUITY Company History

When ACUITY opened its doors in 1925, it was known as the Mutual Auto Insurance Company. It was then located in the Town of Herman, which was in Sheboygan County.

In 1953, the company made its first name change to Mutual Auto of Wisconsin, and then its second nomenclature change to Heritage Insurance Company, in 1957.

As the 1960s approached, the company moved to the city of Sheboygan, and then moved within the city limits to its present location in 1984. Its current name of ACUITY Insurance did not come about until 2001.

ACUITY Auto Insurance Agents

ACUITY has partnered up with hundreds of independent insurance agencies to provide excellent service for its clients and prospective clients’ coverage needs.

While the corporate headquarters is in Sheboygan, independent insurance agents are located all across the 18 states listed below:

  • Arizona
  • Colorado
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Michigan
  • Minnesota
  • Missouri
  • Nebraska
  • North Dakota
  • Ohio
  • Pennsylvania
  • South Dakota
  • Tennessee
  • Utah
  • Wisconsin

ACUITY Auto Insurance Careers

Consistently ranked as a top tier and most sought after mid-size employers, ACUITY offers careers, not jobs. And if you are looking for mid-western charm then look no further than what Sheboygan has to offer you and your family.

Their headquarters is located in what Reader’s Digest named as the Best City in America to raise a family.

With an almost endless array of world-class cultural and entertainment opportunities, Milwaukee and Chicago are within one hour and 2 ½ hours from downtown Sheboygan.

ACUITY usually has a list of positions they are actively looking to fill. And due to the upwardly changing business conditions and company growth, the company’s openings are being updated regularly.

While most of the corporate jobs are either in Sheboygan or virtual, the company does have agents across more than one-third of the United States.

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ACUITY Auto Insurance Awards

  • recognizes ACUITY as a top entry-level employer for new grads since 2007.
  • AARP also recognizes ACUITY as a top employer of workers at or above the age of 50 for the past four years.
  • In 2004, The Great Place to Work Institute and the Society for Human Resources Management honored ACUITY as being the Best Mid-Size Company to work for in America.
  • ACUITY has the rare and honored distinction, as being the only company in the United States to be listed six consecutive years to the Great Place to Work Institute’s top five mid-sized companies.
  • Ward Inc., for the past 10 years has recognized ACUITY as one of the Top 50 best-run insurance services in all of the United States.
  • ACUITY has been named to the InformationWeek 500 list of most innovative technology companies for four consecutive years.
  • In 2001, the National Association of Professional Insurance Agents awarded the National Company Award of Excellence to ACUITY.
  • The company has continually received an A+ rating from A.M. Best and A ratings from Standard & Poors.

No matter how many accolades any company has, you still need to shop around to find the best deal that suits your personal automotive insurance needs and the laws in your state.

Enter your ZIP code below and start comparing auto insurance quotes now!

for Acuity, a Mutual Insurance Company

3.99 (147 reviews)
April 14, 2019


good service

the service has been great. we had to file a claim for hail damage and it went smoothly with no issues. paid timely
March 28, 2019


Happy customer

We Have been happy with this company. They served us well throughout an unfortunate incident and were very helpful.
December 21, 2018



Got in accident, prompt response. Easy to deal with. Great communication. Made everything super easy
October 16, 2018


Best prices by a mile!

We have been with Acuity for quite some time. When it came time to add on a new teen driver, we priced out several companies, but nobody came close to Acuity's price. We have had great experiences when we have needed to file a claim also.
June 13, 2018


Continual support

They work great to always help, particularly when i was involved in an accident. Will continue to use them!
May 31, 2018


Love Acuity!

While I have never had a claim with Acuity I feel they would do an excellent job as the agency pays attention to detaila dn has made vehicle changes in a timely professional way.
April 17, 2018


Staying put

Great company, personable, and perfessionable. Claims closed timely and efficiently. Have no plans on switching insurance carriers.
March 6, 2018


Stress Free Agency

I have to say working with Acuity is very easy and stress free. When we were looking at purchasing a new car they worked with us to find not only the best coverage. But also the best plan for our family. They also helped save us more than their competitors. The agents with this company like to get to know you more than just a client. They also make it easy for us to put on and off insurance on our seasonal vehicles as well.
February 7, 2018


I like Acuity

I have been very pleased with acuity. When I have had a claim they have been very prompt and my rates have not increased.
February 7, 2018


easy payment

I have nothing negative to say about Acuity, we have never had a claim so can not state how they are for handling a claim. They have simple online payment options.
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