America First Auto Insurance Review (2024)

Looking for auto insurance? America First Insurance offers commercial auto insurance but does not not offer personal auto insurance policies.

UPDATED: Aug 18, 2024Fact Checked

Rachel Bodine

Feature Writer

Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

Feature Writer

Ty Stewart

Licensed Insurance Agent

Ty Stewart is the founder and CEO of SimpleLifeInsure.com. He started researching and studying about insurance when he got his first policy for his own family. He has been featured as an insurance expert speaker at agent conventions and in top publications.  As an independent licensed insurance agent, he has helped clients nationwide to secure affordable coverage while making the process simpl...

Licensed Insurance Agent

UPDATED: Aug 18, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Aug 18, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Aug 18, 2024Fact Checked
2.9
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America First Insurance

Average Monthly Rate For Good Drivers

$98

A.M. Best Rating:

A

Complaint Level:

Low
[su_box title="Things to Remember..." style="default”]
  • America First Insurance does not offer personal car insurance
  • America First Insurance is a subsidiary of Liberty Mutual
  • America First provides insurance coverage for businesses
[/su_box] This America First Auto Insurance Review is for the Ohio-based insurance company that is an affiliate of Liberty Mutual Insurance. America First Insurance offers several different types of insurance for businesses, including commercial auto insurance, contractors insurance, garage insurance,  among others. America First does not offer personal car insurance, so individuals seeking an auto insurance quote or more information regarding auto insurance would need to contact another company.
On the home page of the America First website, customers looking for individual insurance are encouraged to visit Safeco Insurance based out of Seattle, Washington.
America First serves a portion of the southwestern United States and utilizes independent insurance agents to offer products and services to businesses. As a subsidiary of Liberty Mutual, the fifth largest insurance carrier in the world, America First has the resources available to assist almost any type of business.

What is America First Insurance? Find out in this America First Auto Insurance Review which is for the Ohio-based insurance company that is an affiliate of Liberty Mutual Insurance.

America First Insurance Company offers several different types of insurance for businesses, including commercial auto insurance, contractors insurance, garage insurance, among others.

America First does not offer personal car insurance, so individuals seeking an auto insurance quote or more information regarding auto insurance would need to contact another company. Find out the best auto insurance companies.

On the home page of the America First website, customers looking for individual insurance are encouraged to visit Safeco Insurance based out of Seattle, Washington.

America First serves a portion of the southwestern United States and utilizes independent insurance agents to offer products and services to businesses.

As a subsidiary of Liberty Mutual, the fifth largest insurance carrier in the world, America First has the resources available to assist almost any type of business.

Enter your zip code in the box above for free online auto insurance quotes in your area!

What You Should Know About America First

America First provides quotes over the phone or in person with one of their agents. In addition, America First serves customers with multiple regional offices.

America First has agents located in six different states:

  • Texas
  • Oklahoma
  • Kansas
  • Missouri
  • Arkansas
  • Louisiana

America First has independent agents located throughout the six states, and interested business customers can search for an agent by entering a street address, zip code, and search radius.

However, America First agents are only able to offer business insurance products, so customers looking for individual coverage must contact another carrier and agent. If you want an America First insurance quote, unfortunately you are out of luck.

America First Insurance does not offer online auto insurance quotes.

Business customers are encouraged to contact one of the independent insurance agents or call the main America First Insurance Company phone number.

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America First Insurance Claims

While America First Insurance does not offer customers the ability to file a claim online, business customers are able to call a dedicated, toll-free claim line at 1-800-443-2534, 24 hours a day, seven days a week. There is not a specific America First auto insurance phone number.

The America First claim line allows customers to speak to a trained claims customer service representative, as well as get information on auto repair shops, rental car information, and emergency repairs.

Once the initial claim has been filed, a local independent claims specialist will stay in contact with the customer until the claim is finalized. Learn how to file an auto insurance claim.

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America First Insurance Reviews

America First Insurance is accredited through its parent company, Liberty Mutual Insurance by BBB, the Better Business Bureau.

Based on a variety of factors, the BBB has assigned America First a grade of A.

The Better Business Bureau also has individual customer reviews on the website; however, these reviews were specifically for Liberty Mutual insurance and are not specifically America First Insurance Group reviews.

America First is rated A by the A.M. Best Company, and the company has a stable outlook. In addition, America First Car Insurance Group rating is a long-term issuer credit rating of a.

America First Insurance Careers

There is a direct link on the homepage of America First Insurance for careers, and that link takes prospective and interested individuals to the Liberty Mutual Group career webpage.

On that site, there is a direct search for jobs, where individuals can look by job field and location, as well as find out information about the different career paths available, employee benefits, and other company information.

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Frequently Asked Questions

How is the customer service of America First Auto Insurance?

The customer service experience with America First Auto Insurance can vary. It’s advisable to research customer reviews and ratings to gain insights into the satisfaction levels of policyholders with their customer service, claims handling, and overall experience.

Looking at customer ratings can also help you find out about the America First policy advantages and disadvantages that an agent might not discuss with you.

Remember though that the best auto insurance review for one person may not apply to you depending on your own specific needs.

What types of coverage does America First Auto Insurance offer?

America First Auto Insurance offers various types of coverage, including liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, and medical payments coverage. However, the specific details and additional options within these categories may vary. It’s important to review the policy details of America First to understand the coverage that best suits your needs.

How affordable is America First Auto Insurance?

The affordability of America First Auto Insurance premiums can vary based on factors such as your location, driving history, type of vehicle, and coverage requirements. To determine the affordability for your specific situation, it’s recommended to obtain a personalized quote from America First and compare it with quotes from other insurance providers.

Can I bundle other types of insurance with my America First auto insurance policy?

America First Insurance Group may offer the option to bundle other types of insurance, such as home, renters, or umbrella insurance, with your auto insurance policy. Bundling can often lead to discounts on premiums, so it’s worth considering if you need multiple types of coverage. Contact America First directly to inquire about bundling options.

How can I get a quote or apply for auto insurance from America First?

To get a quote or apply for auto insurance from America First, you can:

  • Visit their official website and use their online quote tool to obtain a personalized quote.
  • Contact their customer service department via phone and speak with a representative who can assist you with the quote and application process.
  • Visit a local America First branch, if available, where an agent can guide you through the quote and application process.

Does America First Auto Insurance offer any additional benefits or discounts?

America First Auto Insurance may offer additional benefits and discounts to its policyholders. These can include features like roadside assistance, accident forgiveness, safe driver discounts, multi-policy discounts, and more. It’s best to contact America First directly or visit their website for detailed information on the benefits and discounts available.

How is the claims process with America First Auto Insurance?

The claims process with America First Auto Insurance can vary based on individual circumstances and policy details. It’s recommended to familiarize yourself with America First’s claims procedures by reviewing their policy documents or using the America First Insurance phone number to contact customer service.

Promptly report any incidents or accidents to initiate the claims process and follow their instructions for providing necessary documentation and information.

Does America First Auto Insurance have a mobile app or online account management?

America First Car Insurance may offer a mobile app or online account management for policyholders to access their insurance information, make payments, view policy documents, and handle other account-related tasks.

It’s best to visit America First’s insurance website or contact the America First customer service number to inquire about the availability and features of their mobile app or online account management system.

Who owns America First Insurance Group?

So you want to know who owns America First Insurance? Their parent company is Peerless Insurance Company, which is a subsidiary of Liberty Mutual.

That’s why you may see America First Insurance and Liberty Mutual closely related when searching online for insurance coverage through America First.

Is America First Insurance the same as American First Insurance Group and America’s First Insurance?

The correct name of the company is America First Insurance Group, but if you search the web for “American First Auto Insurance” or “American First Insurance Company,” you will get the same results.

You might even be surprised but if you google “Americas First Insurance,” links for America First Insurance will come up as well.

However, do not confuse this company with companies that have a similar name but are different entities such as America First Policy Institute, America First Credit Union car insurance or First Auto Insurance Company.

Does America First Credit Union sell insurance?

Yes, you can purchase different types of coverage including America First Credit Union life insurance, America First Credit Union auto insurance which includes America First gap insurance.

However, you will not be able to purchase America First home insurance through the credit union.

What insurance company has the most complaints?

When you’re looking for car insurance, you may wonder, what insurance company has the most complaints? You can check out car insurance company reviews such as 1st Auto and Casualty Insurance reviews, Profit Auto Insurance reviews, Personal Service Insurance Company reviews and even America’s Choice Insurance reviews on Yelp.

Looking at other customer reviews can also help you answer additional questions you might have such as is America First insurance legit? Or which insurance company has the highest customer satisfaction?

At what age do auto insurance premiums tend to drop and why?

If you’re a new driver, you might be comparing insurance companies and find yourself asking, who has to pay the most for car insurance? Typically younger drivers or higher risk drivers have higher insurance rates, but once you hit 25, usually the rates start to decrease.

Can you negotiate insurance rates? Sometimes you are able to find cheaper insurance rates by maintaining a good driving record and having discounted rates for bundling car and home insurance policies.

Check with your insurance provider if you’re wondering, can I negotiate a lower insurance premium? Usually the answer is yes depending on a variety of individual factors.

Who are the top 5 insurance companies?

You can check the best auto insurance reviews with different rating agencies such as AM Best or see other people’s car insurance reviews on sites like Consumer Reports.

What insurance coverage is most important?

When you are looking for insurance, you might have a lot of questions about what kind of insurance you should buy. Which insurance is best for a car after 5 years? What is the best insurance for first time car owners? Is minimum coverage worth it?

To answer these questions, you need to look at your personal situation and determine what factors are at play. Comparing different insurance quotes and talking to an agent to find the best coverage for you is always a smart idea.

Rachel Bodine

Feature Writer

Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

Feature Writer

Ty Stewart

Licensed Insurance Agent

Ty Stewart is the founder and CEO of SimpleLifeInsure.com. He started researching and studying about insurance when he got his first policy for his own family. He has been featured as an insurance expert speaker at agent conventions and in top publications.  As an independent licensed insurance agent, he has helped clients nationwide to secure affordable coverage while making the process simpl...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for America First

2.90 (1 reviews)
2
April 12, 2023

C_R__Richards

Terrible Customer Service after Accident!

I had my truck covered under State Farm for years, and the rates kept climbing, so I had no choice but ti search elsewhere, and America First came up on my radar. At first, things were great, the prices were at least $30 lower than Allstate or State Farm, and customer service was top notch. This all changed when I got into an accident January of this year. I called them at the scene of the accident, and provided tge details: I was brake-checked, ...
I had my truck covered under State Farm for years, and the rates kept climbing, so I had no choice but ti search elsewhere, and America First came up on my radar. At first, things were great, the prices were at least $30 lower than Allstate or State Farm, and customer service was top notch. This all changed when I got into an accident January of this year. I called them at the scene of the accident, and provided tge details: I was brake-checked, and accidentally hit another truck. After several minuted, they abruptly hung up. I tried reaching out multiple times and from that point onwards I repeatedly failed to speak to a representative. Fast forwards a week and I get a call from America First. I am informed that my insurance policy has been cancelled because of, and I quote, 'woke driving behavior'. I wish I had a recording, they literally cancelled my car insurance because they decided I was 'woke' as a result of a getting into an accident!!!! Needless to say, I am looking elsewhere. I heavily recommend you reconsider signing up with America First lest you be deemed woke and shut out of your insurance when you need it the most.
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