California Casualty Insurance Auto Insurance Review (2020)

California Casualty auto insurance specializes in insurance for firefighters and law enforcement. They offer auto, home, flood, RV, earthquake, umbrella, and pet insurance to clients.

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Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

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Written by Rachel Bodine
Feature Writer Rachel Bodine

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like and Safeco. He reviews content, ensuring that ex...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent Daniel Walker

UPDATED: Jun 9, 2022

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Company Details
Address: 1900 Alameda de las Pulgas
City: San Mateo
State: CA
ZIP Code: 94403
Phone Number: 1.866.680.5143
Year Founded: 1914
AM Best Rating: A-

Things to Remember...

  • California Casualty offers insurance products to groups of law enforcement and education
  • California Casualty is based in California but provides policies to most of the states
  • California Casualty provides online claims process as well as allowing claims to be processed on the phone

This California Casualty Auto Insurance Review will discuss the company and what it offers for auto insurance.

The company has been around since 1914 and focuses on offering insurance policies to people who serve the community.

California Casualty Insurance tailors their benefits to meet the needs of their customers, which include groups in the law enforcement, education, and public safety fields.

This includes premium waivers for those survivors of officers killed in the line of duty and deductible waivers for educators whose cars were damaged on school property.

To compare auto insurance rates for this company and others in your area, just enter your ZIP code in the box above!

California Casualty Auto Insurance Locations

California Casualty offers insurance policies in 44 states. Check out the website for the offices in your state.

Their main location for sales, service, and claims for the states of California, Colorado, Washington D.C., Mississippi, and South Carolina is P.O. Box 39700, Colorado Springs, CO, 80949-9700.

There is another claims office at P.O. Box 42630, Phoenix, AZ, 85080-2630 and one at P.O. Box 9100, Leawood, KS, 66202-1700.

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California Casualty Phone Numbers

There are a variety of phone numbers to reach California Casualty:

  • For website help, call their toll free number at 1-877-525-7618
  • For sales, call 1-866-680-5143 or fax them at 1-866-678-5970
  • For service, call 1-800-800-9410 or fax at 1-888-206-3083
  • For the Colorado Springs claim office call 1-800-800-9410
  • For the office in Phoenix call 1-800-841-4736
  • For Kansas call 1-800-346-6840
  • To report fraud, the number to call is 1-800-288-7765 ext. 4265

What kinds of insurance does California Casualty Products offer?

California Casualty has a number of insurance products available. Auto insurance is one of them, which includes any specialty coverage needed for equipment used by firefighters and law enforcement.

The company also offers motorcycle, renters, home, condo, and mobile home insurance.

Other insurance products offered include flood insurance, boat, snowmobile, recreational vehicle, earthquake, personal umbrella, and pet insurance.

As with most insurance companies, California Casualty offers auto insurance discounts for multi-line policies, as well as for good driving record, and good grades.


California Casualty Claims

California Casualty does its best to make it easy and convenient to deal with claims.

The website has an entire section dedicated to auto insurance claims. It will walk you through the process such as what information is needed and who to call.

Although it is encouraged to call during business hours, they do have people available 24 hours a day, 7 days a week to take your call and basic information.

The claims section will direct you to repair shops if you obtain damage on your vehicle and explains what to do in case of total loss, theft, or if there were any injuries sustained.

It also gives advice as to how to proceed if ever in an accident and has claim tracking available for you and a section on homeowner’s claims as well.

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California Casualty Customer Service

A customer service representative is available from 7 am to 7 pm Mountain Standard Time Monday thru Friday and 9 am to 1 pm on Saturdays.

There are phone numbers available for whatever need you may have as well as the ability to email if you prefer that route.

In 2009 California Casualty received no complaints, which tied them for #1 with five other insurance companies.

A survey of current policyholders resulted in 99.7 percent of them saying they would highly recommend California Casualty to friends and family and 95.6 percent of them saying that they are completely satisfied with the service they have received from the company.

The website for California Casualty includes a section with Frequently Asked Questions that includes a variety of different questions and scenarios.

The website also includes a place where you can change your policy if you have changes in your life.

It is easy to get a quote from California Casualty. You can call their toll-free number, 1-866-680-5143, and speak with a representative.

You can also email them and someone will respond quickly to help and answer any questions you may have.

Another quick way to compare auto insurance quotes is to enter your ZIP code below, and you will get immediate results!

for California Casualty Group

4.20 (142 reviews)
January 10, 2021


Awesome company!

They are amazing to work with! We he’d an auto accident and they were very quick to issue payment for the damages. Prices are very reasonable!!
October 2, 2020


good brand, i like it, thank you so much and thank so survey

this company is an best brand, i trust it, i will share everybody, this is safe, quality, and best price
June 10, 2020


Never had any problems

I've never had a problem getting a claim processed and the rates are good. Customer service is always helpful and I appreciate the annual coverage review where they go over anything that changed in the past year and make sure your coverage is still appropriate.
February 24, 2020


great prices

i do not have much to say because we havent had any claims or accidents thus far. but they have great prices
November 8, 2019


Best price anywhere!

Super service! A sleeper company. Best prices anywhere. I am not changing my company because of California Cas!,
July 30, 2019


A Good Deal on Auto Insurance

I have been pleased with California Casualty. They offered me a cheaper price than Geico. California Casualty is more than $200 cheaper than Geico.
July 22, 2019


California Casualty Thoughts

The agents I talked to were polite. My experience with the company itself was OK, I should have gotten full coverage until of the bare minimum of liability only. The cheapest policy wasn’t much help when I got into a car crash.
July 20, 2019


Cal Casualty Review

They have been very well priced and we haven’t had any problems with them. I love that they are a reputable company.
April 9, 2019


Great company

We have been very happy with California Casualty Group company ,They were websites are helpful ,When I hit a deer this past winter a quick and easy repair.California Casualty Group is great company.
December 20, 2018


Have to send in my good student's report card to get discoun

I was really please at first to see my rate drop by several hundred dollars when I initially switched over, but now, with two young male adults in my household, I'm back up to $1500 yearly - ouch!
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