First Liberty Auto Insurance Review (2024)

What You Should Know About First Liberty

You might be asking yourself, “Is Liberty a good car insurance?” Our Liberty insurance review touches on both Liberty Mutual auto reviews and First Liberty car insurance reviews.

First Liberty Auto Insurance is one of the 38 subsidiaries of the Liberty Mutual Car Insurance Group, a Fortune 500 company that is the fifth largest provider of property and casualty insurance in the United States.

Although it is a subsidiary of Liberty Mutual auto insurance, First Liberty automobile insurance is privately run in Boston, Massachusetts.

This division is very small, employing only approximately a dozen employees. It does not have its own website; however, it is linked to the main Liberty Mutual site which contains all of the necessary information about the different auto insurance products.

Compare rates for First Liberty with those of other insurance companies in your area. Simply enter your ZIP code here to begin comparing auto insurance rates now.

What’s the First Liberty Auto Insurance Company Information?

The First Liberty insurance president is Edmund Francis Kelly. The company markets auto, home, boat, life, and other types of insurance coverage to customers through the Liberty Mutual Group. First Liberty Insurance stands out as a trusted provider for reliable insurance that provides a range of policy options. 

Liberty Mutual is one of the largest insurance companies in the country with assets totaling $11 million in 2010 and market capital of $3.6 million.

First Liberty uses independent auto insurance agents based locally in communities throughout the United States.

This approach is felt to create a closer connection between the insurance company and the people it serves.

What’s the First Liberty Auto Insurance contact information?

If you wish to inquire about receiving a Liberty Auto quote, you can speak to a local agent in your area or call or write to First Liberty’s main office in Boston at:

Phone: (617) 357-9500
Toll-Free: (800) 344-0197
Address: 175 Berkeley Street, Boston, MA 02116

What are the First Liberty Automotive Insurance policy ratings?

First Liberty Insurance Corp. has a strong reputation for great customer service and comprehensive coverage.  Our First Liberty car insurance review goes over the specifics.

Among national auto insurers, First Liberty and Liberty Mutual earn top customer satisfaction ratings in the auto insurance rating department. AM Best gives these companies a rating of A-excellent.

The Liberty Mutual auto insurance rating with Moody’s, another well-known rating company, is an A2. S&P gives Liberty Mutual & First Liberty an A-, all of which are commendable ratings for Liberty insurance reviews.

First Liberty & Liberty Mutual are Better Business Bureau accredited and maintain an A+ rating with the BBB.

Contacting First Liberty After an Accident

Filing a claim is easy with the First Liberty Insurance claims phone number. After a car accident, it’s important to contact the Liberty Mutual claims dept. as soon as possible.

If your policy is with First Liberty, you can reach them at their dedicated First Liberty Insurance customer service number.

Liberty Mutual car insurance reviews can help you understand the experiences of other policyholders after a car accident. Liberty insurance recommends contacting them via phone directly regarding all claim correspondence.

The claims process is usually seamless, and First Liberty claims department helps you after an accident. You should have all relevant information ready when you contact the first liberty car insurance number, including details of the accident, contact information for anyone else involved, and any witness statements or police reports. Providing this information promptly can help speed up the claims process.

What’s the First Liberty Auto claims process like?

If you are involved in an auto accident, you should call your local agent, First Liberty directly, or the Liberty Mutual claims center.

Make sure you are prepared to provide the following information to the claim expert:

• Names and identifying information for all people involved
• Vehicle damage
• Describe any injuries
• Witness information
• Police report information

The next step in the First Liberty insurance claims process will be that First Liberty/Liberty Mutual will set up an appraisal of the damage and cost for repairs.

If you have rental coverage, a reservation for a rental vehicle will be set up for you.

Towing assistance will be provided, and your payment options will be reviewed. The company will review your appraisal once it takes place, and payment will be made on your behalf.

You can check the status of your auto insurance claim while waiting for this by logging onto the Liberty Mutual website. You can also check the status of your claim by calling the First Liberty auto insurance phone number. Once complete, you can pick up your repaired car from the approved Liberty auto shop.

How to Get First Liberty Car Insurance Quotes

First Liberty Insurance Company’s commitment to customer satisfaction and competitive rates make them a competitive choice for anyone seeking auto insurance. 

We will go over how to obtain your First Liberty automobile insurance quote.

You can get a quote through Liberty Mutual’s network of insurance agents; however, it is best to request a quote online. The process is very simple; all you need to do is provide certain information about yourself and your vehicle to determine the coverage’s price.

This information includes:

• Full name
• Date of birth
• Contact information
• Vehicle make and model
• Ownership status
• Number of drivers
• Gender and marital status
• Level of education
• Current coverage

First Liberty Insurance Coverage Options

First, Liberty car insurance offers several types of coverage and additional coverage options through its parent company, Liberty Mutual.

These include:

• Liability
• Medical Payments/Personal Injury Protection
• Uninsured/Underinsured Motorist Protection
• Collision coverage/Comprehensive coverage
• Better Car Replacement
• Unlimited Rental Coverage

Other optional coverages/add-on coverage for vehicles include:

• Liberty Mutual’s deductible fund
• New car replacement
• Rental car reimbursement
• Roadside assistance
• GAP coverage
• Original parts replacement
• School teacher’s car insurance
• Mexico car insurance(tourist) 

They also offer policies for other types of vehicles, including motorcycles, boats and watercraft, antique and classic cars, ATVs and off-road vehicles, and recreational vehicles.

In addition to various policies, First Liberty and Liberty Mutual Insurance claim to have several perks that they say other companies may not offer.

When auto insurance is purchased through these companies, it comes standard with the following:

• Accident forgiveness
• Unlimited rental insurance
• New car replacement policies
• Guaranteed repairs
• Twelve-month policies with no rate increases for the entire year

First Liberty Discounts Available

When you shop for auto insurance through First Liberty, several auto insurance discounts are available through Liberty Mutual.

Some of these are related to the vehicle or vehicles you own, and others are related to the type of driver you are or the insurance packages you purchase.

Some of these discounts include:

• Early shopper discount – get a quote before your current policy expires
• Good student discount – keep a B grade point average or better
• Multiple policy discounts – earn savings  by insuring multiple vehicles
• Employee discount for employees of any Liberty Mutual Group Company
• Multi-car discount
• Passive restraint and airbags discount
• Anti-lock brakes discount –  you may get reduced premiums for this safety feature
• Anti-theft device discount – if your vehicle has this safety feature, you may qualify for a discount
• Low mileage discount

How First Liberty Ranks Among Providers

Liberty car insurance reviews show that First Liberty is a trusted car insurance company that offers many options for those considering becoming policyholders.

One advantages is reputation for customer service, as stated in many First Liberty automotive insurance reviews. Numerous policyholders report positive experiences, citing the companies responsiveness and ability to help resolve claims efficiently. However, it’s essential to research the company’s policies to ensure they meet your needs.