Humana Auto Insurance Review (2024)

Humana is a health insurance company based in Louisville, KY. Looking for auto insurance? Enter your ZIP code below to compare quotes online.

UPDATED: Dec 19, 2023Fact Checked

Daniel Walker

Licensed Auto Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Auto Insurance Agent

Brandon Frady

Licensed Insurance Producer

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...

Licensed Insurance Producer

UPDATED: Dec 19, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Dec 19, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 19, 2023Fact Checked
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Humana Insurance Company

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A-

Complaint level:

High

Pros

  • Humana, Inc. was founded in 1961 and originally called Heritage House of America
  • Humana offers a variety of health care plans to meet a wide range of needs

Cons

  • Humana currently does not have an option for customers to file a claim online
  • Humana does not, and never has, sold any type of auto insurance

Final Verdict: Review of Humana Insurance Company

Humana, Inc. was founded in 1961 and originally called Heritage House of America. For its first two decades, it was mainly focused on supporting hospitals and medical clinics. It continued to grow and expand and in 1984, Humana began marketing employer and individual insurance plans.

Although based in the Southeast U.S., Humana serves all 50 states and Puerto Rico. Some types of policies are only available in a more regionalized area.

Today, Humana is a major player in the health insurance industry.  Its motto is “guidance when you need it most,” and it offers several different types of plans to assist a variety of individuals with a variety of needs. The current CEO of Humana, Inc. is Michael B. McCallister.

  • Humana does not, and never has, sold any auto insurance
  • Humana, Inc. was founded in 1961 and originally called Heritage House of America
  • Humana offers a variety of healthcare plans to meet a wide range of needs
  • Humana’s largest health insurance area is employer healthcare plans
Humana Insurance Company is a division of Humana, Inc., and is based in Louisville, Kentucky. With approximately nine million members, it has grown into the largest Fortune 100 Company in Kentucky. Humana’s main focus is health insurance, along with several other related products. Humana does not, and never has, sold any auto insurance. The remainder of this review will focus on the Humana Company, the plans it offers, contact information, and other bits of background on this provider.

What You Should Know About Humana

Humana Insurance Company
500 West Main Street
P.O. Box 740036
Louisville, KY 40201

Corporate Headquarters Phone Number – 502-580-2712
Toll-Free – 800-486-2620
Employer Group Plan Member Number and Customer Service – 1-800-4Humana
https://www.humana.com/

Humana currently does not have an option for customers to file a claim online; however, prior claims can have their status checked online.

If you need to file a claim, you have two options. You can print the appropriate forms from the Humana website and mail your claim to the following:

Humana Correspondence Office
P.O. Box 14601
Lexington, KY 40512-4601

The second option is to fax your claim forms to 1-888-556-2128

Humana Insurance states that it tries to process all claims within 7-10 business days as long as the required documentation has been submitted appropriately.

 

Humana receives a rating of A- excellent from AM Best, which is considered the premiere rating system for the best auto insurance companies.

This rating is based on company stability, profits, and consumer opinion.

Humana Insurance Coverage Options

The following is a list of several of Humana’s insurance plans.

  • Medicare Plans – Humana introduced a Medicare part D plan in 2006. These are designed to assist individuals in getting the most out of their Medicare dollars for medical services and prescriptions.
  • Humana One – This individual health care option can be purchased by a private individual and not an employer looking to offer insurance benefits. Humana One plans have a variety of options for individuals, married couples, and families.
  • Humana One Dental and Vision – This individual insurance combines dental and vision coverage for a more comprehensive package.
  • Humana One Life and Supplemental Insurance – A range of policies that includes stand-alone life insurance for individuals, hospital indemnity coverage, and various policies targeted toward specific illnesses.
  • Humana Dental – Humana’s most common dental policy
  • Humana Visioncare – Humana’s most common vision policy
  • Right Source Rx – Prescription drug coverage with home delivery
  • Humana Military – Health care for military beneficiaries in the southern U.S. and Puerto Rico
  • Humana Veterans – Formed in 2007, this plan provides solutions for the health needs of veterans.

Humana offers a variety of health care plans to meet a wide range of needs from the elderly to families to military personnel and veterans.

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How Humana Ranks Among Providers

Statements made by Humana customers included:

  • Very picky about paying out claims
  • Cover very few procedures
  • Go out of their way to deny claims
  • Poor customer service
  • End up paying a lot of money out of pocket
  • Policy termination without reason
  • Worst dental insurance ever
  • Huge rate increases without explanation

The results indicated that 71 percent of customers were very dissatisfied with the company while only four percent considered themselves to be very satisfied with Humana.

Frequently Asked Questions

What is Humana Auto Insurance?

Humana Auto Insurance is a type of insurance coverage provided by Humana, a well-known insurance company. It offers protection and financial support in the event of accidents, damages, theft, or other incidents involving your vehicle.

What types of auto insurance coverage does Humana offer?

Humana Auto Insurance provides a range of coverage options to suit different needs. This may include liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, medical payments coverage, and personal injury protection (PIP).

How can I purchase Humana Auto Insurance?

To purchase Humana Auto Insurance, you can visit the official Humana website or contact their customer service. They will guide you through the process and provide you with a quote based on your specific requirements.

Can I customize my Humana Auto Insurance policy?

Yes, Humana allows you to customize your auto insurance policy according to your needs. You can choose the coverage options, deductibles, and limits that best suit your budget and preferences.

What factors determine the cost of Humana Auto Insurance?

Several factors influence the cost of Humana Auto Insurance, including your driving record, age, location, the type of vehicle you drive, the coverage options you select, and the deductible amount you choose. Generally, individuals with a clean driving record and lower-risk factors may qualify for lower premiums.

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Daniel Walker

Licensed Auto Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Auto Insurance Agent

Brandon Frady

Licensed Insurance Producer

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...

Licensed Insurance Producer

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

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