North American Auto Insurance Review (2024)

North American Company for Life and Health is the chosen topic for this auto insurance review. The Chicago-based company is the only large insurance carrier we found bearing the North American name.

The North American Company was founded in 1886 as the North American Accident Association. Over the course of 200 years, the company has expanded into a corporate powerhouse with more than $10 billion in assets.

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What You Should Know About North American

There aren’t many customer reviews available online to give us a clear picture of this company’s customer service record. However, if their website is any indication, their customer service is probably very good.

Their website is very thorough in terms of the amount of information that would be useful to individual customers.

There several sections which walk users through modifying policies, filing insurance claims, and determining exactly the right kind of policy for them.

Read More: Best Auto Insurance Companies

In addition, the website presents an overall professional appearance that seems to indicate North American Company takes pride in the image it presents.

A company who strives to put its best foot forward in this way is more likely than not to have good customer service skills. Obviously, the quality of customer service is ultimately left up to the perceptions of the customer himself.

North American Insurance Office Locations

The majority of North American Company’s operations are housed in its Chicago headquarters. They do maintain additional offices in Sioux Falls, South Dakota and Des Moines, Iowa which house some administrative and claims departments.

The contact information for all three offices is as follows:

North American Company
525 West Van Buren
Chicago, IL 60607
(800) 800-3656
(312) 648-7600

North American Company
One Sammons Plaza
Sioux Falls, SD 57193-0001
(877) 872-0757
(605) 373-8560

North American Company
4601 Westown Parkway
Suite 300
West Des Moines, IA 50266
(877) 586-0240

North American Insurance Agents

North American Company provides a link on their website for agents. However, this link is simply a place where current agents can log in to access company tools.

Furthermore, it is unclear whether North American Company agents are captive agents or independent agents. Such a distinction may be important to some individuals who prefer to deal with one type of agent or the other.

Such a distinction may be important to some individuals who prefer to deal with one type of agent or the other.

An independent agent is one who owns his own business, or works for a local agency, but represents many different insurance carriers.

A captive agent represents only the carrier he works for, but an independent agent can represent up to a dozen different carriers depending on the product line.

North American Insurance Company Careers

The North American Company’s website contains a careers section with information about why you should choose their company, details of the compensation and benefits packages, and job openings.

The company indicates that it provides generous benefits including paid holidays, full health and dental insurance, life insurance, vacation time, 401(k) plans, supplemental insurance, and education and training assistance.

Although the company does have current openings, they are not listed individually on the website. Interested candidates are encouraged to follow the application link in order to submit their resume.

It is assumed that clicking that link will provide further instructions as to what North American Company is looking for.

North American Insurance Coverage Options

North American Company doesn’t provide auto insurance coverage of any kind. They specialize in life and health insurance products to include:

• annuities
• life insurance policies
• life insurance investment vehicles