Shelter Auto Insurance Review for 2024 (See Actual Rates)

Our Shelter auto insurance review found that the company sells various car insurance coverages and has strong industry ratings. However, its rates are more expensive than some competitors, and it doesn't sell in all states. Shelter's minimum auto insurance rates for good drivers start at $44/mo.

UPDATED: Sep 15, 2024Fact Checked

D. Gilson, PhD

Professor & Published Author

D. Gilson is a writer and author of essays, poetry, and scholarship that explore the relationship between popular culture, literature, sexuality, and memoir. His latest book is Jesus Freak, with Will Stockton, part of Bloomsbury’s 33 1/3 Series. His other books include I Will Say This Exactly One Time and Crush. His first chapbook, Catch & Release, won the 2012 Robin Becker Prize from S...

Professor & Published Author

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

UPDATED: Sep 15, 2024

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Sep 15, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Sep 15, 2024Fact Checked
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Shelter Insurance

Average Monthly Rate For Good Drivers

$44

A.M. Best Rating:

A (Excellent)

Complaint Level:

Low

Pros

  • Few customer complaints
  • Several discount options
  • A website allowing policyholders to file claims and pay Shelter insurance online
  • An A (excellent) financial strength rating with A.M. Best
  • Different coverage options to customize car insurance policies

Cons

  • Limited availability
  • Limited discounts depending on where you live
  • Insurance rates higher than the national average
  • An underwhelming Shelter insurance mobile app
[su_box title="Things to Remember" style="default”]
  • Shelter offers various car insurance coverage options to its policyholders
  • The company helps people save money on coverage with discounts
  • Shelter Insurance is only available in 15 states
[/su_box] If you’re searching for the best car insurance company in your area, you may want to consider Shelter Insurance. Shelter offers car insurance coverage options that people can adapt to meet their needs. The company also provides discounts to its policyholders to help them save on coverage. Unfortunately, Shelter Insurance is only available in 15 states in the U.S. Before choosing Shelter as your car insurance provider, shop online and compare quotes from other companies with Shelter Insurance auto quotes to see who can offer you the best price.

Our Shelter auto insurance review found that Shelter Insurance offers various products and discounts to its customers. 

Shelter Auto Insurance Review

However, car insurance rates with Shelter Insurance are relatively expensive, and auto insurance coverage is only available in 15 states in the U.S.

Still, Shelter auto insurance ratings for customer satisfaction and financial strength suggest it’s a good option for anyone searching for car insurance.

Shelter Auto Insurance Rating

Rating CriteriaShelter
Business Reviews3
Claim Processing3.5
Company Reputation4
Coverage Availability4.1
Coverage Value3.4
Customer Satisfaction4.2
Digital Experience4
Discounts Available5.0
Insurance Cost4.1
Plan Personalization4
Policy Options3.1
Savings Potential4.4
Insurance Rating3.8

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Before you commit to Shelter, however, read our Shelter review and get multiple auto insurance quotes to get a good idea of what works best for you. Compare rates now by entering your ZIP in our free quote tool. 

Shelter Auto Insurance Rates

Like all companies, Shelter car insurance rates will vary based on the factors that affect auto insurance rates, such as age, gender, coverage level, and more. See below what different ages and genders pay for minimum versus full coverage at Shelter Insurance company.

Shelter Auto Insurance Monthly Rates by Age, Gender, & Coverage Level

Age & GenderMinimum CoverageFull Coverage
Age: 16 Female$275$625
Age: 16 Male$325$675
Age: 18 Female$250$565
Age: 18 Male$295$615
Age: 25 Female$140$285
Age: 25 Male$160$310
Age: 30 Female$115$260
Age: 30 Male$125$270
Age: 45 Female$50$150
Age: 45 Male$44$141
Age: 60 Female$73$180
Age: 60 Male$75$190
Age: 65 Female$65$170
Age: 65 Male$70$178

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While young drivers have the most expensive rates at Shelter, bear in mind that these rates are for teenagers buying their own Shelter car insurance policies. Rates at Shelter will be more affordable for teenagers who join their parent’s Shelter policy.

In addition to age and gender, drivers will have different rates based on their driving record. See what Shelter charges on average for different driving infractions.

DUI charges will raise rates the most at Shelter, but a ticket won’t increase customer’s auto insurance rates too much. If you see Shelter Insurance rate increases on your policy after a driver infraction, make sure you compare quotes from multiple companies to find the best deal.

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Compare Shelter Auto Insurance Rates to Top Providers

Now that we’ve covered auto insurance rates at Shelter, let’s compare with the top insurers in the country. First, take a look at how Shelter insurance rates compare to top companies based on age and gender. 

Shelter Full Coverage Auto Insurance Monthly Rates vs. Competitors by Age & Gender

Insurance CompanyAge: 18 FemaleAge: 18 MaleAge: 30 FemaleAge: 30 MaleAge: 45 FemaleAge: 45 MaleAge: 60 FemaleAge: 60 Male
Allstate TablePress Logo$448$519$168$176$162$160$150$154
American Family TablePress Logo$305$414$116$137$115$117$104$105
Farmers TablePress Logo$597$629$160$167$139$139$120$128
Geico TablePress Logo$220$254$90$87$80$80$73$74
Liberty Mutual TablePress Logo$626$626$174$200$171$174$148$159
Nationwide TablePress Logo$303$387$124$136$113$115$99$104
Progressive TablePress Logo$591$662$131$136$112$105$92$95
Shelter General$465$535$172$180$160$159$148$150
State Farm TablePress Logo$229$284$94$103$86$86$76$76
Travelers TablePress Logo$530$740$99$108$98$99$89$90

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Shelters’ rates aren’t the cheapest for some drivers ages, such as teens, but they aren’t the most expensive either. Shelter’s rates based on driving records are also similar to its rates for different genders and ages, with it being a middle-cost company for most drivers.

See rates from the top insurance companies compared to Shelters’ auto insurance rates below.

Shelter Full Coverage Auto Insurance Monthly Rates vs. Competitors by Driving Record

Insurance CompanyClean RecordOne AccidentOne DUIOne Ticket
Allstate TablePress Logo$160$225$270$188
American Family TablePress Logo$117$176$194$136
Farmers TablePress Logo$139$198$193$173
Geico TablePress Logo$80$132$216$106
Liberty Mutual TablePress Logo$174$234$313$212
Nationwide TablePress Logo$115$161$237$137
Progressive TablePress Logo$105$186$140$140
Shelter General$120$165$225$145
State Farm TablePress Logo$86$102$112$96
Travelers TablePress Logo$99$139$206$134

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Shelter’s rates for people with speeding tickets, new or teen drivers, and people who are at fault in a car accident are higher than most companies. Shelter insurance rates increase for drivers involved in an accident. So, auto insurance rates will be higher than the national average with Shelter Insurance Company. 

If you have a DUI on your record, you’ll definitely pay more for insurance (Read More: Cheap Auto Insurance After a DUI). You could even have a hard time finding an auto insurance company willing to offer you coverage, as you’ll have to pay for high-risk auto insurance. 

Shelter Auto Insurance Review: High-Risk Auto Insurance Review

Before committing to Shelter car insurance, or any other company, compare quotes online to find a company offering the coverage you want at a price that works with your budget. 

Shelter Mutual Insurance Company Insurance Coverage Options

When it comes to car insurance, it’s nice to have options. With Shelter, you can choose various coverage options to find the best policy to suit your needs. 

Shelter’s auto insurance coverages for customers include:

Shelter Auto Insurance Coverage List

Coverage TypeWhat it Covers
CollisionCovers vehicle damage from a collision, regardless of fault
ComprehensiveCovers non-collision damage like theft, vandalism, or fire
Gap InsuranceCovers the gap between car value and loan if totaled
LiabilityCovers injuries and property damage if you're at fault
Medical PaymentsCovers medical expenses, regardless of fault
New Car ReplacementReplaces your vehicle if totaled within 1 year or 15k miles
Personal Injury Protection (PIP)Covers medical, wage, and injury costs, regardless of fault
Rental ReimbursementCovers the cost of a rental car while your vehicle is repaired
Roadside AssistanceOffers services like towing, tire changes, and jump-starts
Uninsured/Underinsured MotoristProtects you in accidents with UI/IM

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With so many coverage options, it makes sense that many online Shelter car insurance reviews mention the customizable nature of the company’s policies. Not sure how much auto insurance you should be carrying? 

You’ll need at least liability coverage that meets the minimum auto insurance requirements in your state, and if your vehicle is leased, you’ll also need collision insurance.

Most drivers should carry full coverage on their vehicles unless the vehicle is significantly older and depreciated in value.

Brandon Frady Licensed Insurance Producer

Depending on your particular needs, you may also want to add on a few optional auto insurance coverages, such as roadside assistance coverage.

Other Types of Insurance From Shelter

In addition to auto insurance, Shelter offers the following insurance products to customers:

  • Motorcycle, RV, ATV, and Boat Insurance
  • Renters Insurance 
  • Farm Insurance 
  • Flood, Personal Articles & Umbrella Insurance 
  • Business Insurance 

When comparing Shelter Insurance vs. State Farm or other well-known companies, Shelter doesn’t offer as many insurance products. However, for a small company operating in just 15 states, Shelter has plenty of options for its customers.

Shelter Mutual Insurance Company Discounts Available

Because Shelter’s auto insurance rates are more expensive, you’ll want to take advantage of the discounts Shelter offers to clients. Shelter offers several auto insurance discounts to its policyholders, including:

Shelter Auto Insurance Discounts

Discount NameSavings PotentialHow to Qualify
Anti-Theft Device15%Get a discount for having an anti-theft device installed in your vehicle
Claims-Free10%Receive a discount if you haven’t filed a claim within a certain number of years
Defensive Driving10%Complete an approved defensive driving course to qualify for this discount
Good Student10%Students with a B average or higher qualify for a discount
Homeowner10%Homeowners can receive a discount on their auto insurance premium
Multi-Car15%Insure more than one vehicle under the same policy to receive a discount
Multi-Policy25%Save by bundling auto insurance with home or renters insurance
New Car15%Get a discount for insuring a vehicle that is less than three years old
Pay-In-Full10%Pay your entire premium upfront to receive a discount
Safe Driver20%Receive a discount for maintaining a clean driving record over a specific period

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Discounts can save people up to 25% on a car insurance policy, so check with a Shelter insurance customer service representative to see how much you could save on coverage. Some of the discounts you will have to apply for, such as the good student discount. 

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Shelter Auto Insurance Customer Reviews

Shelter Insurance customer reviews show it has few complaints relative to the company’s size. However, this isn’t to say there isn’t negative feedback from drivers on sites like Reddit. 

Reddit has complaints from non-customers working with Shelter to get their at-fault claim payout, and Shelter Insurance claims reviews also show some customers weren’t completely satisfied with customer service.

Read More: Auto Insurance Companies With the Best Customer Service

Checking customer reviews is a great way to see what consumers think of a company. If you know someone who has shelter insurance, such as family or a friend, you can also ask if they would recommend Shelter.

Shelter Auto Insurance Ratings

In addition to customer reviews, checking what reputable businesses are saying about Shelter will give you insight into the company’s financial strength, consumer complaints, and more. For example, Consumer Reports rated Shelter as decent after reviewing the company (Learn More: Best Auto Insurance Companies According to Consumer Reports).

See what other reputable rating sites are saying about Shelter Insurance below.

Shelter Business Ratings

Agency
J.D. Power TablePress LogoScore: 850 / 1,000
Above Avg. Satisfaction
Score: A
Excellent Financial Strength
Consumer Reports TablePress LogoScore: 0.85
Fewer Complaints
Score: 75/100
Good Customer Feedback
A.M. BestScore: A
Excellent Financial Strength

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Shelter Insurance ratings are great. Shelter Insurance’s A.M. Best rating is A (excellent) in terms of financial strength. Shelter insurance reviews from the BBB also reveal that the company boasts an A+ rating, though the BBB website lists several Shelter insurance complaints from customers.

Based on information from the National Association of Insurance Commissioners, Shelter Insurance insurance reviews are encouraging to anyone considering the company as an insurance provider.

Shelter Auto Insurance Pros and Cons

Shelter auto insurance has a few pros that attract customers to purchase its auto insurance policies, such as:

  • Customizable Policies: Shelter customers can choose their coverage amounts, auto insurance deductibles, and more for a customized policy.
  • Discount Options: Shelter has multiple discounts to help its consumers safe for safe driving and more.
  • Business Ratings: Shelter has strong financial stability ratings and fewer consumer complaints than average.

However, Shelter may not be right for all auto insurance customers. The main cons of Shelter Insurance are:

  • Availability: Shelter is not sold in every state, so customers will have to switch providers if they move out of the network.
  • Higher Rates: Shelter is not the cheapest auto insurance company on the market for most drivers.

Every driver has different auto insurance needs, so while Shelter may be great for one driver, it could not be ideal for another. Considering the pros and cons of Shelter will help drivers determine if It is the right fit for them.

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Deciding if Shelter Auto Insurance is Right for You

If you’re searching for the best auto insurance companies in your area, you may want to consider Shelter Insurance. Shelter offers car insurance coverage options that people can adapt to meet their needs. The company also provides discounts to its policyholders to help them save on coverage.

Shelter Auto Insurance Review: Shelter Insurance Homepage

Unfortunately, Shelter Insurance is only available in 15 states in the U.S. Shopping for Shelter insurance online and compare quotes from other companies with Shelter auto insurance quotes to see who can offer you the best price.

Ready to find the best auto insurance deal in your area? Enter your ZIP into our free quote comparison tool to get several affordable quotes.

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Frequently Asked Questions

What states does Shelter insurance cover?

Shelter Insurance is a Missouri-based company. The company offers insurance products in the following states: Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, Nevada, Ohio, Oklahoma, and Tennessee. If you don’t live in one of the states above, you’ll have to look elsewhere for car insurance coverage.

How can I get a Shelter insurance quote?

You can find Shelter Insurance auto quotes on the company’s website and over the phone. If Shelter Insurance isn’t available in your state, find an affordable company by comparing quotes. Get started by using our free quote comparison tool today.

How can I file Shelter insurance claims?

You can use Shelter’s company website to file a car insurance claim or call Shelter insurance claims department to speak with a representative (Learn More: How to File an Auto Insurance Claim).

What is Shelter Insurance?

Shelter Auto Insurance is a type of insurance coverage that protects individuals and their vehicles against financial loss in the event of an accident, theft, or damage. It is offered by Shelter Insurance, a reputable insurance company.

What types of auto insurance coverage does Shelter offer?

Shelter Auto Insurance provides various types of coverage, including liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, and medical payments coverage. Shelter also offer optional add-ons such as roadside assistance and rental car reimbursement.

What factors affect the cost of Shelter Auto Insurance?

The cost of Shelter Auto Insurance depends on various factors such as your age, location, driving record, type of vehicle, coverage options, and deductible amount. Additionally, your credit scores may also affect auto insurance rates.

Does Shelter insurance cover windshield replacement?

Yes, Shelter covers windshield replacement if you have comprehensive coverage on your auto insurance policy.

Where is Shelter Insurance headquarters address?

Shelter Insurance’s headquarters is located at 1817 West Broadway, Columbia, Missouri, 65218​.

Does Shelter insurance have health insurance?

Shelter Insurance does not offer health insurance. However, you can find Shelter life insurance, home, and business insurance​. Home insurance can be bundled with auto insurance to help you save on your Shelter insurance policies (Read More: How to Save Money by Bundling Insurance Policies).

How is Shelter insurance rated?

Shelter auto insurance ratings from major insurance rating agencies like A.M. Best or Standard & Poor’s are positive. The company has received an A.M. Best rating of A.

How to cancel Shelter insurance?

To cancel a policy with Shelter Insurance, it’s recommended to contact your local agent directly or call Shelter Insurance customer service phone number.

Does Shelter insurance cover rental cars?

Yes, Shelter covers rental cars under your auto policy’s liability, collision, and comprehensive coverage if the car you rent is not owned by you or any resident of your household and you have a written agreement with the rental company for a period not exceeding 30 days.

You can also purchase rental car reimbursement coverage from Shelter, where the company will help pay for a rental car if your car is in the shop for repairs.

Is Shelter auto insurance legit?

Yes, Shelter Insurance is a legitimate company that offers a range of insurance products including auto, home, and life insurance.

Is Shelter insurance good?

Shelter Insurance tends to receive positive claims and customer service reviews. However, Shelter auto insurance rates are more expensive.

Is Shelter insurance expensive?

They offer competitive rates and also provide various discounts which can make their policies more affordable. However, Shelter is not one of the cheapest auto insurance companies on the market.

Does Shelter offer motorcycle insurance?

Yes, Shelter Insurance does offer motorcycle insurance. You can get Shelter Insurance quotes for motorcycles directly from its website or over the phone.

Does Shelter insurance has towing coverage?

Yes, Shelter offers towing coverage as part of its Shelter roadside assistance program. Shelter Insurance roadside assistance includes towing, fuel delivery, battery jump-starts, and lockout assistance.

Does Shelter has commercial truck insurance?

Shelter Insurance provides coverage for larger trucks such as box trucks, semi-tractor trailers, or farm vehicles (Read More: Best Commercial Auto Insurance Companies).

What’s Shelter insurance claims phone number?

Shelter Mutual Insurance’s phone number for claims handling is 1-800-SHELTER (1-800-743-5837). A Shelter insurance claims adjuster will help you find out how your claim will be handled.

Do Shelter insurance policies include grace period?

Yes, there is a Shelter Insurance grace period. All Shelter life insurance policies include at least a 31-day grace period.

Does Shelter provide renters insurance?

Shelter renters insurance policies provide coverage for personal property, liability, and may include additional living expenses if your rental becomes uninhabitable due to a covered loss.

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D. Gilson, PhD

Professor & Published Author

D. Gilson is a writer and author of essays, poetry, and scholarship that explore the relationship between popular culture, literature, sexuality, and memoir. His latest book is Jesus Freak, with Will Stockton, part of Bloomsbury’s 33 1/3 Series. His other books include I Will Say This Exactly One Time and Crush. His first chapbook, Catch & Release, won the 2012 Robin Becker Prize from S...

Professor & Published Author

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Shelter Mutual Insurance Company

4.16 (421 reviews)
1
July 20, 2022

FranklinGirl

Stay far away!

I filed a claim for a parking lot accident after a lady backed out and hit me. I spoke with the claims adjuster [REDACTED NAME], and he took a statement and told me he would reach out to the other insurance agency. I was logged into my account and noticed he had closed my claim without communicating with me. I contacted him and he told me to contact the other insurance agency. Really??? I pay nearly $10,000 a year (20 years) for insurance for a h...
I filed a claim for a parking lot accident after a lady backed out and hit me. I spoke with the claims adjuster [REDACTED NAME], and he took a statement and told me he would reach out to the other insurance agency. I was logged into my account and noticed he had closed my claim without communicating with me. I contacted him and he told me to contact the other insurance agency. Really??? I pay nearly $10,000 a year (20 years) for insurance for a house and 5 cars for him to do his job. Unbelievable..I'm in the process of finding a company that values my business and serves their clients. Shelter has really gone down the [REDACTED] . They were a premier company, but not anymore.
1
October 21, 2021

BenjaminHM

Non communicative experience.

I have never been more uncomfortable speaking with personnel in my life. The representatives from Shelter refused to work around my schedule for phone calls, constantly interrupted me, and even called me out for "harassing" the other driver for asking for their insurance info. I had to wait several months for their investigation to finish(note that the other driver was undeniably at fault in the accident.)When all was said and done they refused t...
I have never been more uncomfortable speaking with personnel in my life. The representatives from Shelter refused to work around my schedule for phone calls, constantly interrupted me, and even called me out for "harassing" the other driver for asking for their insurance info. I had to wait several months for their investigation to finish(note that the other driver was undeniably at fault in the accident.)When all was said and done they refused to pay for damage to my hubcap(later I had to pay for the resulting flat tire), didn't respond to my requests, and in general just treated me horribly.
4
October 17, 2020

DaRiD

Problem with Claims Communications

I recently had an accident and getting information from the company regarding the status of my claim was extremely difficult. Overall, my dealings with the agent are pleasant, but receiving updates from the claims department was a nightmare.
5
July 31, 2020

Atm

Great!

It was wonderful. Every time my insurance was supposed to go up it would go down in price. For example when I got an MIP when I was 19 my insurance went down $20.
5
July 19, 2020

Leo_Kim

The product and sevice is good!

The policy provided is very easy to understand. The agent was very nice to explain everything to me and helped customize my auto insurance.
1
July 9, 2020

Broncos1858

Horrible experience

Horrible. My brand new 2020 truck got damaged last night! The insurance agent was rude! I can't even take my truck to get fixed until the adjuster calls me so I am stuck driving around a damaged truck which was no fault of my own!!!
5
May 1, 2020

lesley

Trusted with good rates

The company covered my two fender benders and was a reasonable rate. The insurance agent was wonderful. He was a cornerstone of the community and trusted. I had my apartment and car insurance through the company. I was ran into and two different occasions and it did not raise my rates. I only canceled after I moved to a different state and got married.
5
February 23, 2020

Cricky73

A great company to do business with and offer discounts

I have not had to make a claim (fortunately) however, any time we've had a question they were available to answer and we're kind in doing so. Even better, their prices are lower than anyone else we could find. They also offer discounts such as safe driver.
5
February 13, 2020

kolsen

Shelter Insurance, A Great Company

Shelter has always been good to me and I've never had any issues. They offer far lower prices than I could find at competitors with the same coverage.
5
January 30, 2020

beanmom

Probably the Best

I had to file two claims in less than a year, and one I could have been hassled over, but Shelter took care of it no questions asked. Super friendly, and personable company. I have been with them for 5 years and have always been impressed, and I am a supercritical person when it comes to businesses such as this.
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