Anchor General Auto Insurance Review (2026)

Anchor General Auto Insurance is based in San Diego, California. The company specializes in non-standard private passenger car liability and physical damage coverage.

Anchor General sells insurance through retail agents to customers in California and Arizona and focuses on selling policies at competitive rates for people who have less than perfect driving records.

Anchor General Auto Insurance Agency was incorporated on September 20, 1995.

Despite its relatively small current coverage area Anchor General states that it anticipates expansion into other states in the near future.

The insurance provider is led by the president, Abdulla Badani.

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What You Should Know About Anchor Insurance Group

Anchor General Insurance Agency is accredited by the Better Business Bureau and has a current rating of A.

The fact that Anchor General has had 47 complaints filed against it in the past three years is the most significant reason for this rating having been lowered.

The majority of these complaints were categorized as problems with service including claims payouts, response to claims, and customer service in general. Six complaints referred to billing issues.

Factors that have helped to raise Anchor General’s rating include:

• the length of time the company has been in business
• the company’s response to all complaints
• Anchor General had provided the BBB with sufficient company information

Anchor General Auto Insurance Website Review

Anchor General’s website contains very little information for potential customers.

While there is some minimal information about the company, contact information, and career opportunities there is no information about the insurance policies that are offered, no place to get a quote, and no customer testimonials.

Most of the links on the website are for current customers and are geared towards online billing, account information, and car insurance claims information.

These links are password protected for members only.

Anchor General Auto Insurance Consumer Reviews

Although Anchor General Insurance Agency portrays itself as a reputable insurance company based on the information it provides, customer reviews say otherwise.

In searching multiple independent review sites, not a single positive review of Anchor General could be located.

On sites where auto insurance companies were rated on a five-point scale, Anchor General almost never received a rating above a two.

Also, despite its advertising of low rates, one website compared rates for young drivers in California and Anchor General had the second highest rate out of 52 companies compared!

Negative customer comments include:

• Poor communication
• No call backs after several messages left
• Poor customer service
• Rudeness of customer service representatives
• Failure to pay any claims
• Failure to pay claims in a timely manner
• No response when claims are filed
• Unexpected rate hikes
• Low rates, low service
• Poor service by Anchor General approved repair centers
• Forced to spend several weeks without a vehicle

These negative comments combined with the facts that the BBB has had 47 complaints filed and the company’s own website contains such little information for potential customers all point to a situation of buyer beware.

If you reside in California or Arizona and are considering Anchor General as an auto insurance provider you may want to think twice and consider other options.

Anchor General Auto Insurance Contact Information

Customers and potential customers of Anchor General Insurance Agency can contact the company for information via the following means.

To send mail correspondence you must use the P.O. Box address.

Street Address:
10256 Meanley Drive
San Diego, CA 92131

Mailing Address:
P.O. Box 509020
San Diego, CA 92150-9020

Phones:
Anchor General insurance customer service number – (800) 542-6246; Fax – (858) 527-3750
Anchor General insurance claims phone number – (800) 542-6246; Fax – (858) 527-3740

Anchor General Auto Insurance Careers

If you are interested in a career in the insurance industry you can contact Anchor General for a possible position.

The company is relatively small, with a staff of 67 employees currently, but they are looking to expand.

As of this review Anchor General currently has openings for the following positions:

• Claims Examiner – Bodily Injury
• Computer Systems Analyst
• Quality Assurance
• Computer Software Developer

Anchor General offers a link on its website with information to email or you can call the company for further employment details.

It also states that you can fax your resume to be considered for current and possible future positions.

Anchor Insurance Group Discounts Available

Despite offering liability insurance to high-risk drivers, Anchor General Insurance Company offers discounts for drivers who qualify as multi-car or senior drivers. Furthermore, Anchor General Insurance Company offers low down payments, online payment options, monthly EFT, payment by phone, etc.

If you want to learn more about the payment methods and available discounts, contact an insurance specialist.

Anchor General Insurance Reviews: What Customers Say

When considering Anchor General for your auto insurance needs, it’s essential to weigh real customer experiences. Anchor General insurance company reviews typically highlight the company’s specialization in offering coverage to drivers who may not find easy insurance solutions elsewhere due to their driving records. While some customers praise the competitive rates and the ease of obtaining insurance for high-risk profiles, others express concerns regarding claim processing times and customer service responsiveness. These mixed reviews suggest that while Anchor General fulfills a crucial niche in the auto insurance market, prospective customers should carefully consider service aspects alongside pricing.

More Anchor General Insurance Pros and Cons

Pros:

• Specialization in Non-Standard Auto Insurance: Anchor General excels in providing coverage for drivers with less-than-perfect records, ensuring that a broader range of motorists can secure auto insurance.
• Competitive Rates: Many customers find Anchor General’s rates to be competitive, especially considering the specialized nature of their insurance products.

Cons:

• Customer Service Concerns: Some reviews indicate challenges in reaching customer service and delays in claim processing, which could be a consideration for potential customers.
• Limited Geographical Reach: Currently focusing on California and Arizona, those outside these states may have to look elsewhere for coverage.

Comprehensive Guide to Anchor General Insurance Services

Anchor General stands out by offering a wide range of auto insurance services tailored to meet the needs of drivers who may struggle to find coverage elsewhere. Their offerings include:

• Liability Coverage: Essential for all drivers, covering damages to others if you’re at fault.
• Physical Damage Coverage: Covers damages to your vehicle from accidents or other incidents.
• Non-Standard Coverage: Specifically designed for drivers with issues like a DUI, accidents, or multiple tickets on their record.

How to Get a Quote and Make Payments with Anchor General

Getting a Quote: Prospective customers can call Anchor General Insurance directly using their dedicated phone number or visit their website for an online quote. Both methods are streamlined to provide quick and comprehensive quotes tailored to your specific needs.

Making Payments: Anchor General offers various payment methods for convenience. Customers can make payments online through their customer portal, over the phone, or by mail. The company emphasizes flexibility and accessibility in managing your policy.

If you’re looking for information on The General auto insurance, please read our The General auto insurance review.