Amica Auto Insurance Review 2024 (Rates & Customer Reviews)

Our Amica auto insurance review found that Amica is an excellent choice for car insurance coverage, with high ratings for financial stability and customer satisfaction. While rates can be higher for high-risk drivers, Amica's average minimum coverage rate starts at just $46/mo for good drivers.

UPDATED: Sep 13, 2024Fact Checked

Laura Gunn

Insurance and Finance Writer

Laura Gunn is a former teacher who uses her passion for writing and learning to help others make the best decisions regarding finance and insurance. After stepping away from the classroom, Laura used her skills to write across many different industries including insurance, finance, real estate, home improvement, and healthcare.  Her experience in various industries has helped develop both her ...

Insurance and Finance Writer

Jimmy McMillan

Licensed Insurance Agent

Jimmy McMillan is an entrepreneur and the founder of HeartLifeInsurance.com, an independent insurance brokerage. His company specializes in insurance for people with heart problems. He knows personally how difficult it is to secure health and life insurance after a heart attack. Jimmy is a licensed insurance agent from coast to coast who has been featured on ValientCEO and the podcast Modern Li...

Licensed Insurance Agent

UPDATED: Sep 13, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Sep 13, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Sep 13, 2024Fact Checked
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Amica Mutual Insurance Company

Average Monthly Rate For Good Drivers

$46

A.M. Best Rating:

A+

Complaint Level:

Low

Pros

  • Higher-than-average customer satisfaction
  • Discounts on coverage
  • Add-ons such as full glass coverage and roadside assistance
  • Amica’s healthy financial strength and a positive outlook on future endeavors

Cons

  • Not all coverages are available in Alaska or Hawaii
  • Higher-than-average rates compared to competitors
[su_box title="Things to Remember" style="default”]
  • Amica offers a variety of coverage options so you can customize your policy based on your needs
  • Amica’s auto insurance rates tend to be higher than some of the competition, but there are discounts available to bring down the price
  • Policyholders rate Amica customer service very highly
[/su_box] If you’re shopping for car insurance, you’re probably interested in finding the best auto insurance companies in your area. While you’re likely familiar with companies like State Farm and Geico, you may find the best coverage and price with a different provider. Amica Mutual Insurance offers auto, home, and life insurance coverage throughout the U.S. The company offers competitive rates for car insurance and has a higher-than-average rating regarding customer satisfaction. Amica offers standard auto insurance coverage options and add-ons like roadside assistance and full glass repair. However, not all coverage options are available in every state. Keep reading to learn more about Amica auto insurance before you start comparing insurance quotes from elsewhere.

Our Amica auto insurance review found that the company offers competitive rates for car insurance and has a higher-than-average rating regarding customer satisfaction.

Amica Auto Insurance Review

Amica offers standard auto insurance coverage options and add-ons like roadside assistance and full glass repair.

However, not all types of auto insurance are available in every state. Keep reading this Amica auto insurance review before you start comparing insurance quotes to ensure you find the best company for your needs.

Amica Auto Insurance Rating

Rating CriteriaAmica TablePress Logo
Overall Score4.4
Business Reviews4.5
Claim Processing4.8
Company Reputation4.5
Coverage Availability5.0
Coverage Value4.3
Customer Satisfaction4.2
Digital Experience4.5
Discounts Available5.0
Insurance Cost3.9
Plan Personalization4.5
Policy Options4.1
Savings Potential4.2

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To compare your Amica car insurance quote against top providers, such as State Farm vs. Amica, we recommend using a quote comparison tool. For free quotes from companies in your area, enter your ZIP into our quote tool above to get started.

Things to Remember

  • Amica has higher-than-average customer service satisfaction ratings
  • Some auto insurance coverages are not available in states
  • The company received an A+ (Excellent) rating with A.M. Best

Cost of Amica Auto Insurance

Your Amica auto insurance rates will be personally tailored to you, but to give you an idea of what you’ll pay for coverage, we’ve gathered average rates by age, driving record, and more. To start, take a look below to see what you’ll pay based on coverage, age, and gender.

Amica Auto Insurance Monthly Rates by Coverage Level, Age, & Gender

Age & GenderMinimum CoverageFull Coverage
Age: 16 Female$215$695
Age: 16 Male$238$735
Age: 18 Female$175$512
Age: 18 Male$204$597
Age: 25 Female$55$182
Age: 25 Male$57$190
Age: 30 Female$51$168
Age: 30 Male$53$176
Age: 45 Female$46$153
Age: 45 Male$46$151
Age: 60 Female$42$136
Age: 60 Male$44$140
Age: 65 Female45.53$150
Age: 65 Male44.85$148

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Teen drivers may be discouraged by the high price of full coverage, but full coverage provides the best protection for new drivers.

Amica Auto Insurance Review: Full Coverage Insurance Definition Card

Bear in mind that the rates shown are also for teens purchasing their own Amica policy. Rates will be more affordable if parents add the teen to their existing policy (Read More: Should I add my teenager to my auto insurance policy?). Read on to learn more about rates by age and driving history at Amica.

Amica Auto Insurance Rates Based on Age

Auto insurance for teens comes with the highest rates. Let’s take a look at Amica’s minimum and full-coverage auto insurance rates for teenage males and females with clean driving records.

As you age and gain experience behind the wheel, your car insurance rates will start to decrease as long as you keep your record clean. The table below shows Amica’s average rates for senior auto insurance.

It’s a good idea to get an Amica auto insurance quote rather than relying on national averages to get a more accurate rate on car insurance (Learn More: How to Get Fast and Free Auto Insurance Quotes). 

Amica Auto Insurance Rates Based on Driving History

One of the best ways to keep your car insurance low is to keep your driving record clean. The table below shows the average rates you can expect to pay at Amica based on driving violations.

Violations like DUIs, tickets, and accidents can cause your rates to increase. Here is a further breakdown of how much auto insurance for drivers with DUIs costs with Amica.

Accidents are another red flag to auto insurance companies and will also raise rates. If you are involved in an accident and found to be at fault, you will likely see a rate increase at Amica, like those shown below.

Tickets are another factor that will impact your auto insurance rates. Take a look at how a ticket may affect your car insurance rates with Amica below.

As you can see, being a safe driver pays off with lower rates at Amica. If you do have driving violations on your record, then keeping a clean driving record will help your rates drop over time (Learn More: How to Lower Your Auto Insurance Rates).

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Compare Amica Auto Insurance Rates to Top Providers

Your driving record, age, gender, marital status, and the type of auto insurance coverage you need are all factors that significantly impact your Amica auto insurance rates (Learn More: Factors That Affect Auto Insurance Rates). Insurance with Amica is often competitive in price, but rates for coverage tend to be slightly higher than rates from competitors.

The table below shows the average annual rate for a full coverage auto insurance policy with Amica compared to other insurance providers, such as Farmers vs. Amica. 

Amica Auto Insurance Monthly Rates vs. Competitors by Coverage Level

Insurance CompanyMinimum CoverageFull Coverage
Allstate TablePress Logo$67$176
American Family TablePress Logo$51$137
Amica TablePress Logo$53$176
Farmers TablePress Logo$64$167
Geico TablePress Logo$32$87
Liberty Mutual TablePress Logo$77$200
Nationwide TablePress Logo$53$136
Progressive TablePress Logo$50$136
State Farm TablePress Logo$39$103
Travelers TablePress Logo$40$108
U.S. Average$53$139

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Now that you can see how rates by coverage compare, take a more detailed look at coverage options by gender and age below. 

Amica Full Coverage Auto Insurance Monthly Rates vs. Competitors by Age & Gender

Insurance CompanyAge: 18 FemaleAge: 18 MaleAge: 30 FemaleAge: 30 MaleAge: 45 FemaleAge: 45 MaleAge: 60 FemaleAge: 60 Male
Allstate TablePress Logo$448$519$168$176$162$160$150$154
American Family TablePress Logo$305$414$116$137$115$117$104$105
Amica TablePress Logo$320$350$160$170$130$140$110$120
Farmers TablePress Logo$597$629$160$167$139$139$120$128
Geico TablePress Logo$220$254$90$87$80$80$73$74
Liberty Mutual TablePress Logo$626$626$174$200$171$174$148$159
Nationwide TablePress Logo$303$387$124$136$113$115$99$104
Progressive TablePress Logo$591$662$131$136$112$105$92$95
State Farm TablePress Logo$229$284$94$103$86$86$76$76
Travelers TablePress Logo$530$740$99$108$98$99$89$90

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The table below shows how Amica’s average rates compare to other companies for drivers with different driving records.

Amica Full Coverage Auto Insurance Monthly Rates vs. Competitors by Driving Record

Insurance CompanyClean RecordOne AccidentOne DUIOne Ticket
Allstate TablePress Logo$160$225$270$188
American Family TablePress Logo$117$176$194$136
Amica TablePress Logo$140$231$283$187
Farmers TablePress Logo$139$198$193$173
Geico TablePress Logo$80$132$216$106
Liberty Mutual TablePress Logo$174$234$313$212
Nationwide TablePress Logo$115$161$237$137
Progressive TablePress Logo$105$186$140$140
State Farm TablePress Logo$86$102$112$96
Travelers TablePress Logo$99$139$206$134

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You can see that Amica rates are, on average, near the top of the list in terms of cost. However, if you’re wanting to compare rates with a company not listed above, such as Mercury vs. Amica, you should get a quote from both companies.

Amica Auto Insurance Coverage Options

Amica offers different options for car insurance, and the company allows customers to choose the coverage types they need and customize an auto insurance policy that works best for their unique lifestyle.

Options with Amica auto insurance include the following:

Amica Auto Insurance Coverage

CoverageDescription
Accident ForgivenessPrevents your rates from increasing after your first at-fault accident.
Collision CoveragePays for damages to your car resulting from a collision, regardless of who is at fault.
Comprehensive CoverageCovers damages to your car from non-collision incidents like theft, fire, or natural disasters.
Full Glass CoverageCovers the full cost of repairing or replacing your vehicle's windshield without a deductible.
Gap InsurancePays the difference between your car's actual cash value and what you owe on it.
Liability CoverageCovers bodily injury and property damage to others for which you are legally responsible.
Medical Payments CoverageCovers medical expenses for you and your passengers after an accident.
Personal Injury Protection (PIP)Covers medical expenses, lost wages, and other related costs after an accident.
Rental Car ReimbursementCovers the cost of renting a car while your vehicle is being repaired after a covered accident.
Roadside AssistanceProvides assistance like towing, tire changes, and jump-starts when you're stranded.
Uninsured/Underinsured MotoristCovers damages if you're hit by a driver with no or insufficient insurance.

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Depending on what you’re looking for, you may find that a combination of several of the coverage options above works best for you. Amica allows you to choose the types of coverage you need, such as Amica comprehensive insurance or Amica gap insurance, and you can alter your policy at any time to ensure it works well (Read More: How much car insurance do I need?).

If you choose less coverage on your vehicle, you can expect to pay less for your insurance. But it’s a good idea to purchase enough coverage to be safe and comfortable on the road.

Benjamin Carr Former Insurance Agent

You can also get other insurance products with the company, such as Amica life insurance or home insurance. However, it’s critical to check out Amica life insurance reviews and Amica homeowners insurance reviews before deciding on either coverage.

Not all coverage options are available in every state, so you may want to call and speak with an Amica insurance representative to learn whether the coverage you’re looking for is an option in your area. Keep reading our Amica review to compare its rates against top competitors, such as Amica vs Geico.

Amica Auto Insurance Discounts Available

Amica Mutual Insurance Company offers several options for auto insurance discounts. These are some of the best Amica auto insurance discounts:

Amica Auto Insurance Discounts

DiscountPercentage
Anti-Theft Device Discount15%
AutoPay Discount5%
Claim-Free Discount20%
Defensive Driver Discount10%
Good Student Discount15%
Loyalty Discount20%
Multi-Policy Discount30%
Multi-Vehicle Discount25%
New Vehicle Discount15%
Paid-in-Full Discount10%

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Amica car insurance discounts could help policyholders save as much as 25% on their car insurance premiums if customers combine discounts like a defensive driver discount with an anti-theft device discount.

If you believe you may qualify for one or more discounts with Amica, call the Amica insurance phone number and speak with a representative in your area to see how much you could save on coverage.

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Amica Auto Insurance Reviews From Customers

Customer reviews of Amica coverage are generally positive. Amica claims reviews on Reddit show that many users believe the Amica insurance company is a trusted provider with good claims handling and is one of the best auto insurance companies for paying claims.

Amica auto insurance review: amica reddit review

Reddit is a great place to check for Amica reviews from customers and see what common questions are asked about the company.

On the other hand, Amica insurance reviews with BBB (Better Business Bureau) are poor, averaging 1.27 stars out of 5, though there are only 74 customer reviews. Most Amica complaints on the BBB website cite poor Amica insurance customer service and raising rates for no reason.

Amica Auto Insurance Reviews From Businesses

In addition to Amica ratings from customers, potential clients should take a look at Amica’s reviews from businesses before buying a policy (Read More: How to Research Auto Insurance Companies Before Buying). We have collected the most important business ratings of Amica below.

Amica Business Ratings & Consumer Reviews

AgencyAmica TablePress Logo
J.D. Power TablePress LogoScore: 903 / 1,000
Above Avg. Satisfaction
Score: A+
Great Financial Stability
Consumer Reports TablePress LogoScore: 85/100
Excellent Customer Feedback
Score: 0.73
Fewer Complaints Than Avg.
A.M. BestScore: A+
Superior Financial Strength

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Amica auto insurance reviews with Consumer Reports show customers are satisfied with their coverage, and NAIC complaints are below average. The company also has great financial stability, as it was rated highly by A.M. Best.

Amica Auto Insurance Pros and Cons

Not sure if Amica is right for you? We’ve summarized the main pros and cons in our review for you. To start, let’s rehash Amica’s auto insurance pros.

  • Customer Service: Amica has some of the highest customer ratings, with high ratings from Consumer Reports and similar businesses.
  • Widespread Availability: Amica sells auto insurance coverage in every U.S. state, which is ideal for customers who frequently move.
  • Discount Options: Amica has bundling discounts and more to help its customers save on auto insurance policies.

Of course, like most auto insurance companies, Amica has some cons that may make customers think twice before purchasing a policy. These main cons include:

  • Coverage Availability: Amica doesn’t sell all of its auto insurance coverages in every state, so some customers may not get all the specialty add-on coverages they want.
  • Higher Rates for Some Drivers: Amica insurance rates for high-risk drivers can be more expensive than its competitors.

Before buying an auto insurance policy online from the company, fully consider Amica’s pros and cons to make sure it’s the right choice for you (Learn More: Where to Buy Auto Insurance Online).

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What You Should Know About Amica Mutual Insurance Company

So, what is Amica? Amica Mutual Insurance offers auto, home, and life insurance coverage throughout the U.S. So, if you’re looking to bundle your home and auto, check out Amica home insurance reviews before you decide.

Read More: How to Save Money by Bundling Insurance Policies

Amica auto insurance ratings and customer reviews are encouraging for anyone considering purchasing a policy with the company. Amica garners an A+ (Superior) financial strength rating and a stable future outlook with AM Best. Additionally, Amica has an A+ rating with the Better Business Bureau (BBB). In addition to the company’s professional ratings, Amica auto insurance reviews made by policyholders are also quite positive.

Amica states that helpful, timely responses are important to its company philosophy, and many clients agree that Amica’s customer service is beneficial.

If you’re considering purchasing a car insurance policy with Amica, you may want to read some reviews for Amica auto insurance online, including our Amica insurance review. Ready to get an auto insurance quote? Simply insert your ZIP code into our free quote comparison tool below to see rates from the best companies in your area.

Frequently Asked Questions

Does Amica have good auto insurance rates?

Auto insurance with Amica is often affordable, though rates may be higher than those of other insurance companies when you get an Amica quote.

How does Amica auto insurance compare to other companies?

Amica offers a wide range of coverage that’s not available at all insurers, but its rates are often more expensive than companies like State Farm and Geico (Learn More: Cheapest Auto Insurance Companies). However, Amica insurance ratings are high for customer satisfaction compared to its competitors.

What company owns Amica Insurance?

Amica Mutual Insurance company is its own entity, offering several types of insurance products, including auto insurance.

How is Amica customer service?

Amica is known for providing excellent customer service. Reviews on Amica auto insurance show the company has consistently received high customer satisfaction ratings and has a strong reputation in the insurance industry. Amica aims to provide prompt and personalized support to their policyholders, whether it’s for inquiries, policy changes, or claims assistance.

Is Amica auto insurance better than Geico?

The answer to this question depends on your needs. Amica offers excellent customer satisfaction and several options for discounts and add-ons to customize your auto insurance policy. If these things are important to you, you may find that Amica is better than Geico insurance.

Is Amica cheaper than Geico? Generally, Geico has the cheapest rates of all auto insurance companies, including Amica. Read our Geico auto insurance review to learn more about the company.

Is Amica insurance good?

A top question readers ask is, “Is Amica a legit company?” Yes, when you read Amica car insurance reviews, you’ll find that Amica is a reliable company based on Amica ratings from businesses and customers. Amica received an A+ financial rating from A.M. Best and an A+ from the Better Business Bureau for customer satisfaction.

Is Amica auto insurance available in all states?

Amica Auto Insurance is available in most states across the United States. However, insurance availability may vary depending on the specific state regulations. It’s best to check with Amica or visit their website to determine if they offer coverage in your state.

Does Amica provide roadside assistance?

Yes, Amica offers optional roadside assistance coverage, commonly known as Amica Emergency Roadside Assistance. Amica roadside assistance can help you in situations such as a flat tire, lockout, dead battery, or if you run out of gas. It provides 24/7 access to their network of service providers to assist you when needed.

How do I file an Amica auto insurance claim?

If you need to file a claim with Amica Auto Insurance, you can do so online or by contacting their claims department directly. They have a streamlined claims process, and once your claim is submitted, a claims representative will guide you through the necessary steps, such as providing relevant documentation and arranging repairs or reimbursement.

Is Amica good at paying claims?

Reviews for Amica insurance show that most auto insurance policyholders with Amica are satisfied with their service and claims handling. In addition, in a 2023 J.D. Power study, Amica earned the top spot for overall customer satisfaction with claims.

Can I manage my Amica auto insurance policy online?

Yes, Amica offers online account management for policyholders. Through their website or mobile app, you can access your policy details, make payments, view and print documents, file claims, and communicate with their customer service team (Read More: How to Manage Your Auto Insurance Policy).

What states does Amica insurance cover?

Our Amica car insurance review found that you can get car insurance with the company in all U.S. states except Hawaii. You can get an Amica auto quote from the company to see how much coverage will cost in your state.

How long has Amica insurance been around?

Amica insurance was founded in 1907, making it one of the oldest mutual insurance companies for auto coverage. To learn more about the company, visit amicaauto.com.

Is Progressive better than Amica?

Whether Progressive is better than Amica depends on your personal needs. While Amica has higher average rates than Progressive overall, you might find cheaper rates for Amica insurance in Louisiana, for example, since rates vary by location.

Also, Progressive could be a better option for high-risk drivers, since they offer affordable coverage to them (Learn More: Progressive Auto Insurance Review). If you’re a high-risk driver and don’t want to get Progressive or Amica, The General car insurance is a great option.

Why is Amica insurance so expensive?

You may be seeing higher costs with Amica due to agent commissions and inflation. In addition, if you live in a state with high coverage minimums, you could see higher rates. For example, Amica insurance in Florida will likely be more expensive than coverage in Tennessee.

Always compare your Amica rates with top competitors, such as Safe Auto vs. Amica or Infinity vs. Amica, to find the cheapest coverage. Get auto insurance quotes today by entering your ZIP in our free tool.

Does Amica have a cancellation fee?

Yes, you’ll pay a $29 fee if you cancel your policy before the term ends.

When comparing 21st Century vs. Amica, you’ll find that the 21st Century cancellation fee is $50.

Why did Amica go to 6 month policies?

Amica made the decision to only sell Amica Mutual auto insurance 6-month policies for the purposes of offering more competitive rates, as shorter policies mean more rate adjustments (Learn More: How often is auto insurance paid?).

Is there Amica accident forgiveness?

Yes, Amica has accident forgiveness for drivers who purchase an accident forgiveness plan for their Amica insurance policy.

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Laura Gunn

Insurance and Finance Writer

Laura Gunn is a former teacher who uses her passion for writing and learning to help others make the best decisions regarding finance and insurance. After stepping away from the classroom, Laura used her skills to write across many different industries including insurance, finance, real estate, home improvement, and healthcare.  Her experience in various industries has helped develop both her ...

Insurance and Finance Writer

Jimmy McMillan

Licensed Insurance Agent

Jimmy McMillan is an entrepreneur and the founder of HeartLifeInsurance.com, an independent insurance brokerage. His company specializes in insurance for people with heart problems. He knows personally how difficult it is to secure health and life insurance after a heart attack. Jimmy is a licensed insurance agent from coast to coast who has been featured on ValientCEO and the podcast Modern Li...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Amica Mutual Insurance Company

4.22 (768 reviews)
2
June 24, 2022

mandafae

Good coverage, bad customer service

I was with Amica for over 13 years. I had one accident in that time, and, while my coverage was great, customer service was generally unhelpful. I'm trying to resolve an issue (that their poor customer service caused) now that my policy has been cancelled, and customer service is even worse. I've been told I'll receive call-backs and haven't received them, and agents are completely unwilling to even try to help. I haven't made many calls to them ...
I was with Amica for over 13 years. I had one accident in that time, and, while my coverage was great, customer service was generally unhelpful. I'm trying to resolve an issue (that their poor customer service caused) now that my policy has been cancelled, and customer service is even worse. I've been told I'll receive call-backs and haven't received them, and agents are completely unwilling to even try to help. I haven't made many calls to them in the last 13 years, but they always seemed like they couldn't get off the phone fast enough unless they were trying to sell me something.
1
January 11, 2022

Rnbowens_

Discussed and Hurt

We have been a loyal customer of Amica auto insurance for at least 13 yrs. Our First and only claim happened in Dec 2021. The accident happened out of state so we are made arrangements to get our personal belongings ($1800+). And some sentimental items out of the vehicle. On at least 3 separate calls the Amica representatives told my wife not to go because of the distance and they will send a Rep to the vehicle and everything in the trunk and ins...
We have been a loyal customer of Amica auto insurance for at least 13 yrs. Our First and only claim happened in Dec 2021. The accident happened out of state so we are made arrangements to get our personal belongings ($1800+). And some sentimental items out of the vehicle. On at least 3 separate calls the Amica representatives told my wife not to go because of the distance and they will send a Rep to the vehicle and everything in the trunk and inside the vehicle will be placed in boxes and mailed to us. They assured us that they have done this for customers for years and we had nothing to worry about and we will be getting our belongings. Well one month later we got an envelope with 5 minor items. We have been lied to over and over and have taken another major lost. We are beyond discussed and hurt.
1
October 1, 2021

ACustomer

Reprehensible, criminal practices

This company’s business practices are beyond reprehensible and criminal. My husband, having been a loyal customer, for much over a decade, with both cars and home ensured by Amica, called to understand what it might cost in the future, if he were to insure his teenage boy, once he gets a license. We knew the child may be insured through either one of the parents, and we didn’t decide at this point in time how we would want to proceed. The cu...
This company’s business practices are beyond reprehensible and criminal. My husband, having been a loyal customer, for much over a decade, with both cars and home ensured by Amica, called to understand what it might cost in the future, if he were to insure his teenage boy, once he gets a license. We knew the child may be insured through either one of the parents, and we didn’t decide at this point in time how we would want to proceed. The customer rep, without prior notice, proceeded to ask some information about the child, then quoted 3000 dollars for the yearly insurance. He then proceeded to tell us that once the child gets a license, he will be automatically added to the insurance policy, without prior consent from the policy owner. We explain that we explicitly prohibit him from adding the child to the policy, since there will be other ways we are looking at ensuring him. The clerk proceeded to tell us that there was nothing we could do about this, and that we will be charged and the child will automatically be put on the existing policy - since the clerk was able to get a hold of identification information for the child, from us. Of course my husband lost it. And the clerk simply hang up. Needless to say, they are now losing our business, and hopefully additional business in the future. I don’t know in what world, an organization is legally able to force someone to pay 3000 dollars for services they refuse to buy from them, while also stripping them of any human dignity, by telling them there’s nothing they could do about it. The call was recorded. This has got to make a great case for litigation.
2
August 9, 2021

Dale549

Don't trust Amica to give you good rates.

In Nov. of 2020 I received a notice of cancellation on my Home Owners and Umbrella policy. Both these policies were on auto pay from a bank that I have had an account with for more than 30 years. The account never has a balance less than $70,000. To date Amica has not been able to explain how this happened. In July of this year I decided I had better make a complete review of all my accounts to see what what going on. I found that my new Jee...
In Nov. of 2020 I received a notice of cancellation on my Home Owners and Umbrella policy. Both these policies were on auto pay from a bank that I have had an account with for more than 30 years. The account never has a balance less than $70,000. To date Amica has not been able to explain how this happened. In July of this year I decided I had better make a complete review of all my accounts to see what what going on. I found that my new Jeep was showing a load from some outfit in NC. I live in KS and purchased and paid cash for the vehicle. Again no explanation from the agent as to how this happened. I also found that when Amica changed their policies from 12 months to 6 months they increased the premium on one of my vehicles 54%. Since the other vehicle was new I could not make a direct comparison but noticed that it was 16% higher than what I was paying for the 3 vehicles previously on the policy plus that was with 3 drivers on the policy. All conversations with the agent about these issues net no explanation as to why these this were happening. Brief shopping around with other reputable insurance companies resulted in annual policy savings in the $3,000 and $4,000 range. I would not consider Amica to be a reputable insurance company an proves the point that you should check rates with other companies regularly. You can't trust any of them, let alone Amica.
5
January 5, 2021

dreammmm123

great service

They were the best price by far but also the most comprehensive. The coverage was better at a lower rate. The agents were wonderfully personal and responsive.
3
January 2, 2021

Jacjyyyyyy

positive stuff

nothing out of the ordinary just the usual stuff but I would recommend them anyway because I kinda liked them
4
December 16, 2020

KDPlazed123

Review of Amica

The overall customer experience with the insurance has been fantastic overall, as I was able to come my claims and issues with the my vehicle.
5
October 17, 2020

Basketref

Great Company

Awesome company, great prices, and customer service are great. I have always received great service and the people are very friendly and understand me all the time.
5
October 4, 2020

shanjoybud

Amica is a great company...

I have had only great experiences with Amica. Their customer service was excellent and they helped me right away after I had my car accident, giving me a rental car without question of fault. Very affordable, even for full coverage. They've been an awesome insurance company to have for my vehicle, and as soon as I start driving again, I'll be sure to call them first!
5
October 2, 2020

loochiesimba

customer service

great customer serice and easy to work with. Talked to someone over the phone and they couldn't be more knowledgable or friendly
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