Anchor General Auto Insurance Review (2022)

Curious about Anchor General auto insurance? The company specializes in non-standard private passenger car liability and physical damage coverage.

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Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

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Written by Rachel Bodine
Feature Writer Rachel Bodine

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring that ex...

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent Daniel Walker

UPDATED: Jun 29, 2022

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Company Details
Address: 10256 Meanley Drive
City: San Diego
State: CA
ZIP Code: 92131
Phone Number: (800) 542-6246
Year Founded: 1995

Things to Remember...

  • Anchor General sells insurance through retail agents to customers in California and Arizona
  • Anchor General states that it anticipates expansion into other states in the near future
  • If you are considering Anchor General as an auto insurance provider you may want to think twice and consider other options


Anchor General Auto Insurance is based in San Diego, California. The company specializes in non-standard private passenger car liability and physical damage coverage.

Anchor General sells insurance through retail agents to customers in California and Arizona and focuses on selling policies at competitive rates for people who have less than perfect driving records.

Anchor General Auto Insurance Agency was incorporated on September 20, 1995.

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Despite its relatively small current coverage area Anchor General states that it anticipates expansion into other states in the near future.

The insurance provider is led by the president, Abdulla Badani.

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Anchor General Auto Insurance Contact Information

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Customers and potential customers of Anchor General Insurance Agency can contact the company for information via the following means.

To send mail correspondence you must use the P.O. Box address.

Street Address:
10256 Meanley Drive
San Diego, CA 92131

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Mailing Address:
P.O. Box 509020
San Diego, CA 92150-9020

Phones:
Customer Service/Underwriting – (800) 542-6246
Fax – (858) 527-3750

Claims – (800) 542-6246
Fax – (858) 527-3740

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What Types of Anchor General Insurance Discounts are Offered?

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Despite offering liability insurance to high-risk drivers, Anchor General Insurance Company offers discounts for drivers who qualify as multi-car or senior drivers. Furthermore, Anchor General Insurance Company offers low down payments, online payment options, monthly EFT, payment by phone, etc.

If you want to learn more about the payment methods and available discounts, contact an insurance specialist.

Anchor General Auto Insurance Careers

If you are interested in a career in the insurance industry you can contact Anchor General for a possible position.

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The company is relatively small, with a staff of 67 employees currently, but they are looking to expand.

As of this review Anchor General currently has openings for the following positions:

  • Claims Examiner – Bodily Injury
  • Computer Systems Analyst
  • Quality Assurance
  • Computer Software Developer

Anchor General offers a link on its website with information to email or you can call the company for further employment details.

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It also states that you can fax your resume to be considered for current and possible future positions.

 

Anchor General Auto Insurance Better Business Bureau Review

Anchor General Insurance Agency is accredited by the Better Business Bureau and has a current rating of A.

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The fact that Anchor General has had 47 complaints filed against it in the past three years is the most significant reason for this rating having been lowered.

The majority of these complaints were categorized as problems with service including claims payouts, response to claims, and customer service in general. Six complaints referred to billing issues.

Factors that have helped to raise Anchor General’s rating include:

  • the length of time the company has been in business
  • the company’s response to all complaints
  • Anchor General had provided the BBB with sufficient company information

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Anchor General Auto Insurance Website Review

More: USAA SafePilot Review (2022) | Usage-Based Auto Insurance

Anchor General’s website contains very little information for potential customers.

While there is some minimal information about the company, contact information, and career opportunities there is no information about the insurance policies that are offered, no place to get a quote, and no customer testimonials.

Most of the links on the website are for current customers and are geared towards online billing, account information, and claims information.

These links are password protected for members only.

Anchor General Auto Insurance Consumer Reviews

Although Anchor General Insurance Agency portrays itself as a reputable insurance company based on the information it provides, customer reviews say otherwise.

In searching multiple independent review sites, not a single positive review of Anchor General could be located.

On sites where auto insurance companies were rated on a five-point scale, Anchor General almost never received a rating above a two.

Also, despite its advertising of low rates, one website compared rates for young drivers in California and Anchor General had the second highest rate out of 52 companies compared!

Negative customer comments include:

  • Poor communication
  • No call backs after several messages left
  • Poor customer service
  • Rudeness of customer service representatives
  • Failure to pay any claims
  • Failure to pay claims in a timely manner
  • No response when claims are filed
  • Unexpected rate hikes
  • Low rates, low service
  • Poor service by Anchor General approved repair centers
  • Forced to spend several weeks without a vehicle

These negative comments combined with the facts that the BBB has had 47 complaints filed and the company’s own website contains such little information for potential customers all point to a situation of buyer beware.

If you reside in California or Arizona and are considering Anchor General as an auto insurance provider you may want to think twice and consider other options.

Compare auto insurance quotes from several top companies today.

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Reviews
for Anchor Insurance Group

2.36 (9 reviews)
2
July 23, 2018

Katty

They gave my gurantee aa uauall

This company happens to be trust worthy, and liable at all time, they are ready to be there for their members.
3
June 25, 2018

Walker29

Processing claims

Company is really slow with processing claims, and the call wait time is really long, but still a great company.
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