Safe Auto’s Auto Insurance Review (2020)
Safe Auto is a direct-to-consumer auto insurance company that offers cheaper rates and an online presence, but is available in only 16 states.
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UPDATED: May 4, 2022
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- Established in 1993, this company is a direct-to-consumer auto insurance company that offers cheaper rates by cutting out the “middleman”
- This electronic company is on the cutting edge of technology, which gives its policyholders access to everything they need online
- Safe Auto does not perform credit checks to determine how much to charge a potential subscriber
A review of Safe Auto finds an auto insurance company that offers affordable coverage.
Established in 1993, this company is a direct-to-consumer auto insurance company that offers cheaper rates by cutting out the “middleman.” This company’s executive offices are located in Columbus, Ohio.
Safe Auto representatives are trained to answer any questions you might have about setting up a policy with Safe Auto.
Instead of purchasing your policy through an insurance agent who represents the carrier, this company sells directly to the policyholder, which not only saves the subscriber money, but it also saves the company money as well.
Online auto insurance quotes are available now if you simply enter your ZIP code in the FREE insurance comparison tool above!
Safe Auto’s Car Insurance Products
This company processes its applicants differently from the standard type of insurance carriers.
Standard carriers are well known by their big names and frequent advertisements. These carriers are mostly looking for low-risk subscribers with fair credit.
Non-standard companies like Safe Auto accept subscribers with poor credit and poor driving records, and who might even live in unfavorable zip codes.
These unfavorable zip codes are those with high percentages of accidents and adverse traffic conditions. Safe Auto does not perform credit checks to determine how much to charge a potential subscriber.
The company is able to offer the minimum requirements mandated by each state they service.
They are only available in 16 states in the country with hopes of capturing new markets in the future. The company website has specific information for each state where they offer coverage.
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Safe Auto’s Car Insurance Claims and Payments
This company is an Internet-based business. Safe Auto assures its website users that their information is secure using its encrypted privacy service.
This electronic company is on the cutting edge of technology, which gives its policyholders access to everything they need online.
However, customers are required to submit claims with agents on the phone. Once the claim is submitted and in process, customers can manage and track it online.
Safe Auto has in-house claims adjusters to assist policyholders in getting their claims processed as quickly as possible.
When it comes to appraising an auto, the company uses independent contractors to offer a fair assessment. This is another way the company saves money.
Policyholders can make payments online using a debit or credit cards, except for American Express.
Safe Auto has flexible payment options for those who may need more leniency than standard insurers. Once you make your first payment, coverage is available immediately.
Safe Auto’s Car Insurance Careers
Opportunities with Safe Auto are available anywhere there is an office location. These locations are not public but strictly for company associates and claims processing.
There are many careers in the insurance industry for entry-level employees in addition to graduate students. Some of the careers in the insurance industry include:
- Claims Adjuster
- Human Resources
- Customer Service
- IT Specialists
The company offers online applications for interested individuals. Once an online application is set up, an applicant can follow its progress there as well.
Safe Auto’s Reviews
This company does have a couple of court cases that are a matter of public record. There are also online reviews made by people who have made claims with the company.
As is to be expected of people who were denied reimbursement, they did not have anything positive to say about the company.
On the other hand, the company has an A+ rating with the Better Business Bureau. It shows this business has been a member of the BBB since 1997. Out of 171 complaints, there are none that remain open.
The company addressed, and potentially resolved, all of the complaints levied against it. Negative comments about an insurance company are to be expected.
However, when there is a company with many complaints, how they have all been handled says a lot about the company’s devotion to customer service.
Most of the comments made were related to claims. A small percentage of complaints pertained to billing, while the rest related to sales and advertising.
Current subscribers seem to be satisfied with the company’s service.
This is despite the fact that they are like most insurers in that, if you are late with a payment, there is a late fee and you risk the chance of a policy lapse.
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