Conseco Auto Insurance Review (2024)

Conseco auto insurance is part of Amica. They offer auto, home, farm, umbrella, umbrella, and general liability insurance to residential and business clients.

UPDATED: Aug 26, 2024Fact Checked

Laura Kuhl

Insurance Content Team Lead

Laura Kuhl holds a Master’s Degree in Professional Writing from the University of North Carolina at Wilmington. Her career began in healthcare and wellness, creating lifestyle content for doctors, dentists, and other healthcare and holistic professionals. In 2018, she started writing for the cannabis industry. She curated news articles and insider interviews with investors and small business ow...

Insurance Content Team Lead

Justin Wright

Licensed Insurance Agent

Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...

Licensed Insurance Agent

UPDATED: Aug 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Aug 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Aug 26, 2024Fact Checked
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Conseco Auto Insurance

Average Monthly Rate For Good Drivers

$151

A.M. Best Rating:

A++

Complaint Level:

Low

Pros

  • Conseco Auto Insurance partners with Amica to offer car insurance.
  • The company offers a range of discounts.
  • Amica’s Better Business Bureau rating is an A-.

Cons

  • None to mention
[su_box title="Things to Remember..." style="default”]
  • Conseco Auto Insurance partners with Amica to offer car insurance
  • The company offers a range of discounts
  • Amica’s Better Business Bureau rating is an A-
[/su_box] CNO Financial Group, which owns Conseco Insurance Company and Conseco Health Insurance Company, is currently in the process in merging those two subsidiaries with Washington National Insurance Company. If you go to Conseco’s website it will direct you to go to the CNO website, which does show all five companies it owns on the screen, including Conseco, but in the drop-down menu, Conseco is not listed. Moreover, if you try to click on more information about Conseco nothing happens. This is a way to gradually phase out the brand name of Conseco and let people know that now Washington National Insurance Company is the only health insurance option in the CNO Financial Group family. In regards to Conseco Auto Insurance branch, they have merged with Amica. So this review will simply come from that perspective, where Conseco is now Amica. And so you should be going to the Amica website if you were originally interested in purchasing a car insurance policy from Conseco. Put in your ZIP code now to compare countless auto insurance quotes now!

CNO Financial Group, which owns Conseco Insurance Company and Conseco Health Insurance Company, is currently in the process of merging those two subsidiaries with Washington National Insurance Company.

If you go to Conseco’s website it will direct you to go to the CNO website, which does show all five companies it owns on the screen, including Conseco, but in the drop-down menu, Conseco is not listed.

Moreover, if you try to click on more information about Conseco nothing happens.

This is a way to gradually phase out the brand name of Conseco and let people know that now Washington National Insurance Company is the only health insurance option in the CNO Financial Group family.

In regards to Conseco Auto Insurance branch, they have merged with Amica.  And so you should be going to the Amica website if you were originally interested in purchasing a car insurance policy from Conseco.

What You Should Know About Amica Mutual Insurance Company

In 1979, CNO was incorporated under the name Security Life of Indiana. It began operations in 1982 and then transitioned into a public company as Conseco, Inc. in 1985. In 2010, the company once again changed its name to CNO Financial Group, Inc.

Today, the company serves over four million medium-income working American citizens and retirees. Recently, Conseco has joined forces with Amica to provide its auto insurance coverage from this point forward.

Amica Mutual Insurance Company is the country’s oldest mutual insurer of vehicles and was started in 1907. The company is based in Lincoln, Rhode Island.

Read more: Lincoln Auto Insurance

Along with auto insurance, the company is a national writer of marine, personal umbrella liability insurance, and homeowners.

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Conseco Auto Insurance Employees

Overall, the employees at Amica insurance are relatively happy with their work conditions, pay, and balance between life and work.

According to Amica, a generous amount of employees stay with the company for at least 10 years, with a good chunk lasting with the auto insurance provider for 25 years or more here.

Each year Amica puts on a special event that celebrates and honors the employees who have been with them for 25 years or more and pensioners.

Also, Amica is proud of its diverse workforce. It makes a large effort, both internally and externally, to foster a healthy and culturally diverse working environment.

The company happily supports organizations like Progresso Latino, the Association of Latino Professionals in Finance & Accounting (ALPFA) and the Urban League.

Also, each branch has a Diversity Ambassador who both facilitates talks, events, and training related to diversity and cultural awareness.

 

Conseco Careers

There are numerous job openings and room for advancement within Amica. The company values its reputation for fairness, integrity, and honesty in conducting business, as well as for all of the employees who stand behind the name Amica.

The company has a solid reputation for promoting dedication and professionalism within its employees. It prides itself on providing current and future employees a safe, effective, professional, upwardly mobile and action-oriented work environment.

Amica also has an entry-level management program for recent college graduates with bachelor’s degrees and who are willing to relocate to one of their many offices across the U.S.

Conseco Auto Insurance Contact Information

Amica Mutual Insurance Company
PO Box 9128
Providence, RI 02940-9128

800-242-6422 – quotas and sales; service/claims reporting
800-492-6422 – automated billing
800-652-6422 – corporate office

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Conseco and Amica’s Better Business Bureau Record

Amica’s Better Business Bureau rating is an A-. The BBB has decided that Amica Mutual Insurance Company meets BBB accreditation standards.

The company made a concerted effort to make good or come to a fair resolution with consumers on any issues or complaints they had with Amica.

There were a total of 35 complaints noted to the BBB, five advertising/sales, 10 billing/collection issues, one delivery issue, and 19 problems with products/service. All 35 were resolved to the BBB’s satisfaction.

There have not been any government actions brought to BBB’s attention regarding Amica auto Insurance. The BBB has had an open file on Amica since 1957.

Amica Life Insurance Company has over 3,200 employees in 40 offices across the United States.

Conseco and Amica Awards

  • J.D. Power and Associates highest customer satisfaction award, 1999-2010
  • 2010 (2006, 2008, 2009 as well) list of Ward’s 50 Top Performers. The Ward Group is a leader with an impeccable and trusted reputation for being able to benchmark and provide measurable best practice services for the insurance industry; moreover, the group annually analyzes the financial achievement of thousands of insurance companies in the United States.
  • A.M. Best, a top insurance industry analyst and the Unite States’ authority on insurance company fiscal stability, has decided the financial strength rating (FSR) of A++ (Superior) was unquestionably warranted by Amica.
  • The National Commission Against Drunk Driving (NCADD) gave Amica the Education and Prevention award for devising an effective and adaptable prevention/education program resulting in the Rhode Island State Legislature dropping the drunk driving accepted limit from .10 Blood-Alcohol Concentration down to .08 BAC, while at the same time heightening the public’s awareness of the sever dangers of driving while impaired by drugs or alcohol.

Regardless of how many awards or recognitions from noteworthy agencies any company may have garnered, you still need to do your due diligence in uncovering both positive and negative factors that will allow you to make an informed decision.

The most suitable or desirable deal for one does not necessarily mean the same deal will meet your own automotive insurance needs.

Amica Mutual Insurance Company Discounts Available

Conseco offers a range of available policy discounts:

  • Multi-line discounts if you have both your home and auto insured by Amica
  • Multi-car
  • Accident prevention or defensive driver classes for young drivers and mature drivers
  • Individuals who have completed driver training programs
  • Airbag and passive restraint
  • Good students discounts
  • Anti-lock brakes
  • Vehicle tracking system
  • Anti-theft devices
  • Students away from school

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Frequently Asked Questions

How can I get a quote for Conseco Auto Insurance?

To get a quote for Conseco Auto Insurance, you can visit their official website or contact their customer service department. They will ask for relevant information about your vehicle and personal details to provide an accurate quote based on your specific needs and circumstances.

Can I cancel my Conseco Auto Insurance policy?

Yes, policyholders generally have the option to cancel their Conseco Auto Insurance policy. However, the specific terms and conditions related to cancellations may vary. It’s advisable to review the policy documents or contact the company directly to understand the cancellation process and any applicable fees or penalties.

Does Conseco Auto Insurance offer discounts?

Conseco Auto Insurance may offer discounts to eligible policyholders. These discounts can vary but commonly include safe driver discounts, multi-policy discounts, good student discounts, and discounts for certain safety features installed in the vehicle. The availability and specifics of discounts may vary based on the policy and state regulations.

How are Conseco Auto Insurance premiums determined?

Conseco Auto Insurance calculates premiums based on several factors, including the driver’s age, driving history, location, type of vehicle, coverage options selected, and other relevant factors. Premiums can vary from person to person based on these factors.

Can I manage my Conseco Auto Insurance policy online?

Yes, Conseco Auto Insurance typically provides an online portal or mobile app that allows policyholders to manage their policies. This may include tasks such as making payments, viewing policy documents, updating personal information, and accessing digital ID cards.

How can I file a claim with Conseco Auto Insurance?

To file a claim with Conseco Auto Insurance, you can contact their claims department directly. They will guide you through the claims process, provide the necessary forms, and assist you in gathering any required information. It’s important to report accidents or incidents promptly to initiate the claims process.

Laura Kuhl

Insurance Content Team Lead

Laura Kuhl holds a Master’s Degree in Professional Writing from the University of North Carolina at Wilmington. Her career began in healthcare and wellness, creating lifestyle content for doctors, dentists, and other healthcare and holistic professionals. In 2018, she started writing for the cannabis industry. She curated news articles and insider interviews with investors and small business ow...

Insurance Content Team Lead

Justin Wright

Licensed Insurance Agent

Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Amica Mutual Insurance Company

4.22 (768 reviews)
2
June 24, 2022

mandafae

Good coverage, bad customer service

I was with Amica for over 13 years. I had one accident in that time, and, while my coverage was great, customer service was generally unhelpful. I'm trying to resolve an issue (that their poor customer service caused) now that my policy has been cancelled, and customer service is even worse. I've been told I'll receive call-backs and haven't received them, and agents are completely unwilling to even try to help. I haven't made many calls to them ...
I was with Amica for over 13 years. I had one accident in that time, and, while my coverage was great, customer service was generally unhelpful. I'm trying to resolve an issue (that their poor customer service caused) now that my policy has been cancelled, and customer service is even worse. I've been told I'll receive call-backs and haven't received them, and agents are completely unwilling to even try to help. I haven't made many calls to them in the last 13 years, but they always seemed like they couldn't get off the phone fast enough unless they were trying to sell me something.
1
January 11, 2022

Rnbowens_

Discussed and Hurt

We have been a loyal customer of Amica auto insurance for at least 13 yrs. Our First and only claim happened in Dec 2021. The accident happened out of state so we are made arrangements to get our personal belongings ($1800+). And some sentimental items out of the vehicle. On at least 3 separate calls the Amica representatives told my wife not to go because of the distance and they will send a Rep to the vehicle and everything in the trunk and ins...
We have been a loyal customer of Amica auto insurance for at least 13 yrs. Our First and only claim happened in Dec 2021. The accident happened out of state so we are made arrangements to get our personal belongings ($1800+). And some sentimental items out of the vehicle. On at least 3 separate calls the Amica representatives told my wife not to go because of the distance and they will send a Rep to the vehicle and everything in the trunk and inside the vehicle will be placed in boxes and mailed to us. They assured us that they have done this for customers for years and we had nothing to worry about and we will be getting our belongings. Well one month later we got an envelope with 5 minor items. We have been lied to over and over and have taken another major lost. We are beyond discussed and hurt.
1
October 1, 2021

ACustomer

Reprehensible, criminal practices

This company’s business practices are beyond reprehensible and criminal. My husband, having been a loyal customer, for much over a decade, with both cars and home ensured by Amica, called to understand what it might cost in the future, if he were to insure his teenage boy, once he gets a license. We knew the child may be insured through either one of the parents, and we didn’t decide at this point in time how we would want to proceed. The cu...
This company’s business practices are beyond reprehensible and criminal. My husband, having been a loyal customer, for much over a decade, with both cars and home ensured by Amica, called to understand what it might cost in the future, if he were to insure his teenage boy, once he gets a license. We knew the child may be insured through either one of the parents, and we didn’t decide at this point in time how we would want to proceed. The customer rep, without prior notice, proceeded to ask some information about the child, then quoted 3000 dollars for the yearly insurance. He then proceeded to tell us that once the child gets a license, he will be automatically added to the insurance policy, without prior consent from the policy owner. We explain that we explicitly prohibit him from adding the child to the policy, since there will be other ways we are looking at ensuring him. The clerk proceeded to tell us that there was nothing we could do about this, and that we will be charged and the child will automatically be put on the existing policy - since the clerk was able to get a hold of identification information for the child, from us. Of course my husband lost it. And the clerk simply hang up. Needless to say, they are now losing our business, and hopefully additional business in the future. I don’t know in what world, an organization is legally able to force someone to pay 3000 dollars for services they refuse to buy from them, while also stripping them of any human dignity, by telling them there’s nothing they could do about it. The call was recorded. This has got to make a great case for litigation.
2
August 9, 2021

Dale549

Don't trust Amica to give you good rates.

In Nov. of 2020 I received a notice of cancellation on my Home Owners and Umbrella policy. Both these policies were on auto pay from a bank that I have had an account with for more than 30 years. The account never has a balance less than $70,000. To date Amica has not been able to explain how this happened. In July of this year I decided I had better make a complete review of all my accounts to see what what going on. I found that my new Jee...
In Nov. of 2020 I received a notice of cancellation on my Home Owners and Umbrella policy. Both these policies were on auto pay from a bank that I have had an account with for more than 30 years. The account never has a balance less than $70,000. To date Amica has not been able to explain how this happened. In July of this year I decided I had better make a complete review of all my accounts to see what what going on. I found that my new Jeep was showing a load from some outfit in NC. I live in KS and purchased and paid cash for the vehicle. Again no explanation from the agent as to how this happened. I also found that when Amica changed their policies from 12 months to 6 months they increased the premium on one of my vehicles 54%. Since the other vehicle was new I could not make a direct comparison but noticed that it was 16% higher than what I was paying for the 3 vehicles previously on the policy plus that was with 3 drivers on the policy. All conversations with the agent about these issues net no explanation as to why these this were happening. Brief shopping around with other reputable insurance companies resulted in annual policy savings in the $3,000 and $4,000 range. I would not consider Amica to be a reputable insurance company an proves the point that you should check rates with other companies regularly. You can't trust any of them, let alone Amica.
5
January 5, 2021

dreammmm123

great service

They were the best price by far but also the most comprehensive. The coverage was better at a lower rate. The agents were wonderfully personal and responsive.
3
January 2, 2021

Jacjyyyyyy

positive stuff

nothing out of the ordinary just the usual stuff but I would recommend them anyway because I kinda liked them
4
December 16, 2020

KDPlazed123

Review of Amica

The overall customer experience with the insurance has been fantastic overall, as I was able to come my claims and issues with the my vehicle.
5
October 17, 2020

Basketref

Great Company

Awesome company, great prices, and customer service are great. I have always received great service and the people are very friendly and understand me all the time.
5
October 4, 2020

shanjoybud

Amica is a great company...

I have had only great experiences with Amica. Their customer service was excellent and they helped me right away after I had my car accident, giving me a rental car without question of fault. Very affordable, even for full coverage. They've been an awesome insurance company to have for my vehicle, and as soon as I start driving again, I'll be sure to call them first!
5
October 2, 2020

loochiesimba

customer service

great customer serice and easy to work with. Talked to someone over the phone and they couldn't be more knowledgable or friendly
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