Kemper Auto Insurance Review for 2024 (Check Out Their Score!)

Our Kemper auto insurance review found that Kemper is best for high-risk drivers looking for nonstandard coverage. Kemper insurance for car owners also offers many coverage options, though Kemper car insurance reviews reveal it has many customer complaints. Kemper rates for good drivers start at $47/mo.

UPDATED: Sep 18, 2024Fact Checked

Maria Hanson

Insurance and Finance Writer

Maria Hanson grew up with a unique passion and understanding of both the automotive and insurance industries. With one grandfather in auto mechanics and another working in insurance, you could say automotive insurance is in her blood. Her love of research and finance serves her well in studying insurance trends and liability.  Maria has expanded her scope of expertise to home, health, and life...

Insurance and Finance Writer

Chris Abrams

Licensed Insurance Agent

Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chris works tireles...

Licensed Insurance Agent

UPDATED: Sep 18, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Sep 18, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Sep 18, 2024Fact Checked
3.8
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Kemper Insurance

Average Monthly Rate For Good Drivers

$47

A.M. Best Rating:

A-

Complaint Level:

High

Pros

  • Offers SR-22 car insurance
  • Various discounts and coverages
  • Annual policies
  • Mobile app
  • Access to a network of local agents
  • Offers diminishing deductible, accident forgiveness, and new car replacement

Cons

  • Certain discounts and coverage options aren’t available in all states
  • No option to request an online quote
  • Doesn’t offer rideshare insurance
  • Doesn’t offer pay-per-mile or usage-based insurance
Kemper Insurance offers non-standard insurance to high-risk drivers. Depending on your car insurance needs, Kemper may be a good fit for you. It offers standard coverage and various add-ons, allowing you to customize your coverage and ensure you're protected financially in any situation. If you want to learn more, see our Kemper review below.

Our Kemper auto insurance review found that Kemper can benefit high-risk drivers, such as teens or drivers with multiple accidents, who may have trouble finding an insurer elsewhere. Its unique add-on coverages allow drivers to build high-risk auto insurance policies that fit their needs and budget.

Kemper Auto Insurance Review

Kemper writes SR-22 auto insurance policies for drivers with DUIs, traffic violations, or coverage lapses. It also offers various discounts to help drivers save on high-risk coverage, particularly families.

Kemper Auto Insurance Rating

Rating CriteriaKemper Auto Insurance Review
Overall Score3.8
Business Reviews3.5
Claim Processing2.5
Company Reputation4.0
Coverage Availability5.0
Coverage Value3.4
Customer Satisfaction2.8
Digital Experience4.0
Discounts Available4.7
Insurance Cost3.8
Plan Personalization4.0
Policy Options3.8
Savings Potential4.1

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Keep reading our Kemper insurance review to learn more about Kemper auto customer service performance and average rates.

Finding cheap auto insurance rates can be difficult for high-risk drivers, but you don’t have to do it alone. Enter your ZIP code above to find the most affordable auto insurance quotes in your area instantly.

Things to Remember

  • Kemper specializes in high-risk driver auto insurance
  • A.M. Best gave Kemper an A- financial rating 
  • Kemper has a higher number of customer complaints

Kemper Auto Insurance Rates

Kemper rates will vary among customers. For an idea of what you’ll pay at Kemper based on age, gender, and coverage type, view the table below.

Kemper Auto Insurance Monthly Rates by Age, Gender, & Coverage Level

Age & GenderMinimum CoverageFull Coverage
Age: 16 Female$239$619
Age: 16 Male$258$639
Age: 18 Female$194$456
Age: 18 Male$221$520
Age: 25 Female$57$152
Age: 25 Male$58$156
Age: 30 Female$53$141
Age: 30 Male$54$145
Age: 45 Female$48$128
Age: 45 Male$47$125
Age: 60 Female$44$114
Age: 60 Male$46$117
Age: 65 Female$48$125
Age: 65 Male$46$122

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Of course, your driving record will also impact your monthly auto insurance rates, with DUIs raising rates the most at Kemper.

Since so many factors impact rates, it’s best to get quotes from Kemper to see if they actually offer the most affordable coverage. Drivers with clean records will have the most affordable monthly rates, but Kemper’s rates for drivers with tickets are fairly affordable, too.

Here are the factors Kemper may use to set car insurance rates:

  • Age and Gender: Younger drivers, specifically anyone under 25, have less experience behind the wheel, so they’re more likely to be involved in an accident and file a claim. Female drivers are also less likely to file a claim because they’re often safer and more responsible than male drivers.
  • Driving Record and Credit Score: Drivers with a history of accidents and/or traffic violations are high-risk. Drivers with poor or bad credit are seen as irresponsible, meaning there’s a good chance they’ll file a claim.
  • Location and Annual Mileage: Vandalism, theft, and accident rates in your state impact the likelihood of you filing a claim. Additionally, drivers not on the road often are less likely to file a claim.
  • Type of Vehicle: Repair costs, theft rate, and safety features determine how risky it would be to insure a driver (Read More: Compare Auto Insurance Rates by Vehicle Make and Model).
  • Coverage Type: The more coverage a driver has, the higher their car insurance rate will be.

Rating systems vary among companies, so drivers will see different pricing options at Kemper compared to other companies.

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Kemper Auto Insurance Rates vs. the Competition

It’s also important to compare Kemper’s quotes to other companies to make sure that you’re actually getting a good deal on insurance. Here’s how Kemper’s auto insurance rates compare to its competitors based on coverage type.

Kemper Auto Insurance Monthly Rates by Provider & Coverage Level

Insurance CompanyFull CoverageMinimum Coverage
Allstate TablePress Logo$160$47
American Family TablePress Logo$117$44
Farmers TablePress Logo$139$53
Geico TablePress Logo$80$30
Kemper TablePress Logo$125$47
Liberty Mutual TablePress Logo$174$68
Nationwide TablePress Logo$115$44
Progressive TablePress Logo$105$39
State Farm TablePress Logo$86$33
Travelers TablePress Logo$99$37
U.S. Average$119$45

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The coverage level you choose is just one factor that affects your rates. Your age and gender will also affect how much auto insurance costs, with some auto insurance companies offering better rates for your demographic than others. View average rates based on age and gender below.

Kemper Auto Insurance Monthly Rates by Provider, Age, & Gender

Insurance CompanyAge: 18 FemaleAge: 18 MaleAge: 30 FemaleAge: 30 MaleAge: 45 FemaleAge: 45 MaleAge: 60 FemaleAge: 60 Male
Allstate TablePress Logo$448$519$168$176$162$160$150$154
American Family TablePress Logo$305$414$116$137$115$117$104$105
Farmers TablePress Logo$597$629$160$167$139$139$120$128
Geico TablePress Logo$220$254$90$87$80$80$73$74
Kemper TablePress Logo$456$520$141$145$128$125$114$117
Liberty Mutual TablePress Logo$626$626$174$200$171$174$148$159
Nationwide TablePress Logo$303$387$124$136$113$115$99$104
Progressive TablePress Logo$591$662$131$136$112$105$92$95
State Farm TablePress Logo$229$284$94$103$86$86$76$76
Travelers TablePress Logo$530$740$99$108$98$99$89$90
USAA TablePress Logo$180$203$74$79$59$59$53$53

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Age is a big factor in auto insurance rates because young drivers are more likely to file claims than older drivers. If you are a young driver, shop at the cheaper companies for younger drivers.

Driving records also play a role, as insurance companies check driving records to determine risk (Learn More: How Auto Insurance Companies Check Driving Records).

See what Kemper charges based on driving record in comparison to other top companies below.

Kemper Auto Insurance Monthly Rates by Provider & Driving Record

Insurance CompanyClean RecordOne TicketOne AccidentOne DUI
Allstate TablePress Logo$160$188$225$270
American Family TablePress Logo$117$136$176$194
Farmers TablePress Logo$139$173$198$193
Geico TablePress Logo$80$106$132$216
Kemper TablePress Logo$125$157$197$227
Liberty Mutual TablePress Logo$174$212$234$313
Nationwide TablePress Logo$115$137$161$237
Progressive TablePress Logo$105$140$186$140
State Farm TablePress Logo$86$96$102$112
Travelers TablePress Logo$99$134$139$206
USAA TablePress Logo$59$67$78$108

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If you have a poor driving record, make sure to compare several companies’ quotes to see if Kemper offers the best deal on auto insurance coverages.

Kemper Auto Insurance Coverage Options

If you have specific coverage needs, evaluating a company’s types of auto insurance coverage options is important before committing.

Kemper offers standard coverage and various add-ons, allowing you to customize your coverage and ensure you're protected financially in any situation.

Michelle Robbins Licensed Insurance Agent

Kemper offers standard coverages like Kemper liability insurance and add-on auto insurance coverage options, such as Kemper roadside assistance. Check the table below for a full list of Kemper car insurance options.

Kemper Auto Insurance Coverage Options

TypeDescription
Collision CoveragePays for damage to your car after an accident, regardless of fault.
Comprehensive CoverageCovers damage to your car from non-collision events like theft, fire, or weather.
Custom Equipment CoverageCovers aftermarket additions or enhancements to your vehicle.
Gap InsuranceCovers the difference between what you owe on your car and its actual cash value if it's totaled.
Liability CoverageCovers bodily injury and property damage to others if you're at fault.
Medical Payments CoveragePays for medical expenses for you and your passengers, regardless of fault.
Personal Injury Protection (PIP)Covers medical expenses and lost wages for you and your passengers after an accident.
Rental Reimbursement CoverageCovers the cost of a rental car if your vehicle is being repaired due to a covered claim.
Roadside AssistanceProvides help if your car breaks down, including towing, battery jump-starts, and flat tire changes.
SR-22 InsuranceProvides proof of insurance for high-risk drivers required to file an SR-22 form.
Uninsured/Underinsured MotoristProtects you if you're in an accident with a driver who has no insurance or insufficient coverage.

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Different add-on coverage options are available through Kemper depending on the type of auto insurance policy you purchase. For example, the Kemper Prime Auto Enhanced package includes the following add-on options:

  • First accident or minor traffic violation waived
  • Deductible for vehicles damaged while parked waived
  • Diminishing deductible and trip interruption expenses
  • Personal property protection
  • Replacement of key or entry transmitter device

On the other hand, the Kemper Total package is designed for new car owners, offering broad protection for high-value vehicles. Certain add-on options aren’t available in all states, so contact a Kemper insurance agent to see what you can buy.

Additional Kemper Insurance Products

Similar to other car insurance companies, Kemper offers other types of insurance besides Kemper automobile insurance to its customers. Kemper offers the following additional insurance products: 

  • Renters, Condo, & Mobile Home
  • Umbrella & Flood
  • Business
  • Supplemental Health & Life
  • RV, Boat, Motorcycle, & ATV

Some insurance products, such as Kemper renters insurance, are available through third parties, not Kemper itself.

Kemper Auto Insurance Discounts Available

Discounts are a great way to make Kemper auto insurance rates more affordable. Kemper offers the following auto insurance discounts to customers:

Kemper Auto Insurance Discounts

Discount TypePotential Savings
Anti-Theft Discount10%
Continuous Coverage Discount15%
Defensive Driving Discount10%
Early Signing Discount7%
Good Student Discount15%
Homeowner Discount10%
Multi-Car Discount20%
Multi-Policy Discount20%
Paid-in-Full Discount10%
Safe Driver Discount25%

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Kemper’s car insurance discounts vary based on state and policy type, so not all customers can access every discount. The best way to determine what you’ll pay after discounts is to get a Kemper auto insurance quote.

Now that we’ve covered rates, coverages, and discounts, keep reading to evaluate Kemper auto insurance reviews from customers and rating agencies.

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Kemper Auto Insurance Customer Reviews

Reading customer reviews is a great way to see what others think of the company’s customer service with claims handling, policy changes, and more (Read More: Auto Insurance Companies With the Best Customer Service).

Kemper mostly has just average ratings from customers, and there are some negative Kemper insurance claims reviews on sites like Reddit, as you can see from the review below.

Posts from the insurance
community on Reddit

When checking Kemper insurance company reviews on popular sites like Reddit, the main issue with Kemper’s customer service seems to be responsiveness during claims. Delays with claims processing or rejection of claims is problematic, and is something to consider when researching a company like Kemper.

Kemper Auto Insurance Business Reviews

In addition to checking customer reviews, check what popular business rating sites are saying about Kemper. The most important Kemper auto insurance ratings from businesses are listed below.

Kemper Business Ratings & Consumer Reviews

AgencyKemper TablePress Logo
J.D. Power TablePress LogoScore: 795 / 1,000
Avg. Satisfaction
Score: A
Financial Strength
Consumer Reports TablePress LogoScore: 68/100
Mixed Customer Feedback
Score: 1.10
Avg. Complaints
A.M. BestScore: A++
Superior Financial Strength

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According to the J.D. Power, Kemper is below average. J.D. Power ranks auto insurance companies in 11 geographical regions based on customer satisfaction with policy information, policy offerings, billing, claims, interaction, and price.

The NAIC also found that Kemper has a higher-than-average number of customer complaints. This could indicate issues with Kemper’s claims process and customer service.

Learn More: Best Auto Insurance Companies for Paying Claims

However, the Kemper insurance rating from A.M. Best is A-, so the company is financially stable. In addition, it has a Better Business Bureau rating of A+, meaning most Kemper insurance reviews are good.

Kemper Auto Insurance Pros and Cons

We’ve covered a lot of ground on Kemper auto insurance, so we want to take a minute to recap the main pros and cons of the company. Some of the positives that attract drivers to Kemper include:

  • SR-22 Insurance: Kemper offers SR-22 insurance coverage to drivers who may have trouble finding coverage elsewhere.
  • Local Agents: Most customers will be able to find a local Kemper agent near them.
  • Coverage Options: Kemper has a good selection of auto insurance coverages that meet state requirements.

Of course, there are also cons to Kemper that could result in dissatisfied customers. The main cons we found are:

  • Higher Rates for Good Drivers: Kemper isn’t one of the cheapest auto insurance companies for good drivers.
  • Customer Service: Kemper has a higher number of complaints than average and poor customer service reviews.

It’s important to fully consider the perks and disadvantages of Kemper insurance policies by reading Kemper auto reviews before committing to a policy.

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Deciding if Kemper Auto Insurance is Right for You

Reading Kemper auto insurance reviews should help you decide on the company. Kemper is ideal for high-risk drivers needing SR-22 auto insurance, but other drivers may want to avoid the company due to its higher rates and poor customer service reviews.

Though Kemper works for anyone needing car insurance, high-risk drivers with revoked, suspended, or canceled licenses may find Kemper appealing as it files SR-22 forms.

Founded in 1990, Kemper offers various insurance products, including auto, life, and health insurance. Its subsidiaries, Kemper Auto and Kemper Personal Insurance provide auto insurance in all 50 states and Washington, D.C. However, available coverage options vary by state.

Before committing to a company, make sure to compare Kemper car insurance quotes against top competitors. To compare quotes today, enter your ZIP code into our free comparison tool below.

Frequently Asked Questions

Is Kemper insurance good?

Kemper auto insurance has an A- rating from A.M. Best, and an A+ from the Better Business Bureau. However, the company has a high volume of customer complaints in Kemper reviews.

However, the company offers other insurance products, with a specific focus on life insurance. Check out Kemper life insurance reviews to see if it offers the coverage you need to secure your family’s financial future.

How can I request a Kemper car insurance quote?

To request a quote from Kemper, drivers can contact a local agent or customer service by phone at 877-352-0068 for Kemper Auto or 800-216-6347 for Kemper Personal Insurance. You can also enter your ZIP in our free quote tool to compare multiple companies’ quotes simultaneously.

How do I file a car insurance claim with Kemper?

You can file a claim using the mobile app, online form, or by contacting customer service at 800-782-1020 for Kemper Auto & Commercial Vehicle or at 888-252-2799 for Personal Insurance. When filing a Kemper claim, whether using the Kemper claims email or app, drivers must submit the following information:

  • Policyholder’s Name, Contact Information, & Policy Number
  • Policyholder’s Vehicle Information
  • Description of Incident (Date, Time, Damages, and Injuries)
  • Claimant Name
  • Claimant Vehicle Information

If drivers prefer, local agents can also assist them with filing Kemper claims (Read More: How to File an Auto Insurance Claim).

What states does Kemper offer car insurance?

Kemper offers car insurance in all 50 states and Washington, D.C. However, certain car insurance coverage options aren’t available in all states.

Does Kemper offer SR-22 car insurance?

Yes, Kemper offers SR-22 car insurance to drivers with revoked, canceled, or suspended licenses.

How can I contact Kemper auto insurance?

You can contact Kemper by phone at 800-353-6737 for claims and 800-782-1020 for customer service. Kemper is also available by email at [email protected]. Kemper’s address for filing claims is P.O. Box 2843, Clinton, IA 52733.

Fortunately, if you need Kemper insurance in Birmingham, AL, the company’s general address is P.O. Box 830189, Birmingham, AL 35283-0189 (Read More: Best Birmingham, AL Auto Insurance). You can also submit a message through its online contact form.

What is Kemper car insurance?

Kemper car insurance is a type of auto insurance provided by Kemper Corporation, a leading insurance provider in the United States. It offers coverage for personal vehicles to protect against financial loss in case of accidents, theft, or other damages.

What types of car insurance coverage does Kemper offer?

Kemper offers various types of car insurance coverage, including liability coverage, collision coverage, comprehensive coverage, personal injury protection (PIP), uninsured/underinsured motorist coverage, and rental reimbursement coverage.

How can I get a quote for Kemper car insurance?

To get a quote for Kemper car insurance, you can visit their website or contact their customer service. You will typically need to provide information about your vehicle, driving history, and personal details to obtain an accurate quote (Read More: How to Get an Auto Insurance Quote Without Giving Personal Information).

Does Kemper offer SR-22 car insurance?

Yes, Kemper offers SR-22 car insurance to drivers with revoked, canceled, or suspended licenses.

Does Kemper offer pay-per-mile car insurance?

No, Kemper doesn’t offer pay-per-mile car insurance.

Does Kemper offer rideshare insurance?

No, Kemper doesn’t offer rideshare insurance.

Does Kemper offer usage-based car insurance?

No, Kemper doesn’t offer cheap usage-based auto insurance.

Does Kemper have a mobile app?

Kemper’s car insurance policyholders can use the mobile app to complete the following tasks:

  • Make Payments
  • View ID Cards
  • Locate Repair Shops
  • Submit Claims

The Kemper mobile app is available to auto insurance policyholders with Android or Apple devices.

What factors affect the cost of Kemper car insurance?

The cost of Kemper car insurance can be influenced by factors such as your driving record, the type of vehicle you drive, your age and gender, your location, the coverage options you choose, and the deductible amount you select (Read More: Factors That Affect Auto Insurance Rates).

Does Kemper insurance cover rental cars?

Yes, the Kemper insurance rental car policy says the company pays up to $600 for rental fees but only offers $30 daily to cover the cost of a rental.

What is Kemper Direct renters insurance?

Kemper Direct is a direct-to-consumer platform allowing policyholders to get coverages, such as rental insurance, without the need for an agent or auto insurance broker.

How are Kemper home insurance reviews?

Kemper announced in August 2023 that it would stop writing homeowners insurance and cancel existing policies. So, you’ll have to look elsewhere for home insurance.

How are Kemper health insurance reviews?

Kemper doesn’t offer traditional health insurance. However, it does offer accident and health coverage as supplemental coverage if you are in a car accident.

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Maria Hanson

Insurance and Finance Writer

Maria Hanson grew up with a unique passion and understanding of both the automotive and insurance industries. With one grandfather in auto mechanics and another working in insurance, you could say automotive insurance is in her blood. Her love of research and finance serves her well in studying insurance trends and liability.  Maria has expanded her scope of expertise to home, health, and life...

Insurance and Finance Writer

Chris Abrams

Licensed Insurance Agent

Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chris works tireles...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Kemper Corporation

2.84 (209 reviews)
1
July 14, 2023

lisal

Stay far away

Kemper changed my policy from a 12 month to a six month- but same payment. Doubled my premium. Reason: a glass claim. $500 windshield. I dared to use coverage I have paid for for many years but never needed before. My punishment for daring to use what I bought?? Doubling my premium. Stay far away from this shady company.
1
May 15, 2023

deniser89

Negligent Company

I have been completely ignored since i submitted my claim on 02/28/2023. My car was stolen. I did everything that was instructed of me and not once have a i received a call from any of the agents assigned to me, or any of the supervisors I have left voicemails to. I had questions I needed answers to and no one would call me. I find this to be completely unprofessional and negligent of customers. I have also sent an email and forwarded to my lawye...
I have been completely ignored since i submitted my claim on 02/28/2023. My car was stolen. I did everything that was instructed of me and not once have a i received a call from any of the agents assigned to me, or any of the supervisors I have left voicemails to. I had questions I needed answers to and no one would call me. I find this to be completely unprofessional and negligent of customers. I have also sent an email and forwarded to my lawyer who is ready to take action but I have been trying my best to give the benefit of doubt that maybe just maybe this week they will finally give me a call with an actual update. Its about to be three months and i am running out of patience. I don't know how anyone would continue to work with Kemper / Infinity after having these issues.
1
May 6, 2023

Moni_R

Horrible insurance

No communication, accident happened 5 days ago. They said someone would come look at the damage of the car….NO body ever called or showed up. They offer no rental service coverage. This issuance is by far the worst I highly do not recommend.
1
April 25, 2023

Josh_P

Kemper auto insurance is a scam

Horrible auto insurance company. Poor customer service, poor adjusters, and poor appraisers. These guys are crooks that only look out for their bottom line and saving their company money. DON'T USE!!!!
0.5
April 20, 2023

Josh Pico

Kemper Corporation review

Kemper/Infinity Auto Insurance is a scam! They will collect your premiums without helping you in the time of need. Absolute crooks. DON\'T USE THEM!!! Department of Insurance complaints confirm this review. Avoid this company, they will not take care of you.
1
April 24, 2022

Karla_

Too expensive!

Kemper is a rip off. My payment goes up a few dollars after a few months and they just disregard it as ‘it’s just a few dollars’. Maybe I don’t have a few dollars and thought the agreed amount would stay the same. Be aware. I would never refer to them to anyone. As careful of a driver as I am I don’t feel comfortable they would cover damages from an accident.
1
April 2, 2022

Moquendo_

This company is not trustworthy! Look for another insurance

Beware of these people, I renewed my insurance policy with them, paid in full and then get a bill the next month for $904.00 more! I called and spoke with [REDACTED NAME] she basically said that my insurance increased because the change of address, BUT I was not informed of this at the time of renewal. Now I have to either come up with an extra $375 within a week or I’ll have to pay the $904. There are many companies, don’t go with them they ...
Beware of these people, I renewed my insurance policy with them, paid in full and then get a bill the next month for $904.00 more! I called and spoke with [REDACTED NAME] she basically said that my insurance increased because the change of address, BUT I was not informed of this at the time of renewal. Now I have to either come up with an extra $375 within a week or I’ll have to pay the $904. There are many companies, don’t go with them they will blind side you with extra charges!
1
July 10, 2021

sergeche

the worst insurance ever

If you don't want to loose your money, time and nerves never have any business with this company. My car was declared total loss more than 2 months ago, their adjustors and supervisors just never call you back. When you try to reach them, you never spend less than 40 minutes on the phone line,waiting for somebody to answer, you leave your information again and again and nobody calls your back. Next week I will go to the consumer protection agency...
If you don't want to loose your money, time and nerves never have any business with this company. My car was declared total loss more than 2 months ago, their adjustors and supervisors just never call you back. When you try to reach them, you never spend less than 40 minutes on the phone line,waiting for somebody to answer, you leave your information again and again and nobody calls your back. Next week I will go to the consumer protection agency, because people should be protected from dishonest business practices
1
July 6, 2021

Garrett_W

THE WORST INSURANCE COMPANY EVER - THEY WILL NOT HELP YOU

If you want a claim to be handled, at all, when you are 100% not at fault, stay far away from Kemper! I was involved in a crash 2/22/2021 and was 100% not at fault and Kemper still has not taken care of my claim. I have had three different adjusters who either stop responding or tell me "a manager will get back to me" (5 times now) or "it is being reviewed by the _____ team now" (3 times now) and nother ever happens. IT HAS BEEN FIVE MONTHS FO...
If you want a claim to be handled, at all, when you are 100% not at fault, stay far away from Kemper! I was involved in a crash 2/22/2021 and was 100% not at fault and Kemper still has not taken care of my claim. I have had three different adjusters who either stop responding or tell me "a manager will get back to me" (5 times now) or "it is being reviewed by the _____ team now" (3 times now) and nother ever happens. IT HAS BEEN FIVE MONTHS FOR A $2,000 CLAIM AND THEY WILL NOT HELP ME. THE WORST COMPANY I HAVE EVER DEALT WITH.
1
June 28, 2021

MsKendall

Worst Customer Service

I have been stranded for over 3 hours and continue to call Kemper claims for road side assistance. They initially had me on hold aware I was stranded on the side of the road then disconnected the call with no return call. It may be that their call service is in India; however it is horrible customer service. I have now called over 7 times and they continue to disconnect the call. While the rate is reasonable, you definitely get what you pay f...
I have been stranded for over 3 hours and continue to call Kemper claims for road side assistance. They initially had me on hold aware I was stranded on the side of the road then disconnected the call with no return call. It may be that their call service is in India; however it is horrible customer service. I have now called over 7 times and they continue to disconnect the call. While the rate is reasonable, you definitely get what you pay for. I will researching a new auto insurance and pay the slightly higher premiums.
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Kemper Auto Insurance Monthly Rates by Driving Record
Kemper Auto Insurance Monthly Rates by Driving Record