Lemonade Auto Insurance Review (2024)

In this Lemonade auto insurance review we will first need to acknowledge that Lemonade doesn't sell auto insurance coverage at all. But Lemonade insurance does sell homeowners, renters, and pet coverage. Lemonade’s renters insurance rates are $25 per month, while pet insurance costs $10 per month.

UPDATED: Jul 19, 2024Fact Checked

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Licensed Insurance Agent

UPDATED: Jul 19, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jul 19, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jul 19, 2024Fact Checked
4.8
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Lemonade Insurance

Average Monthly Rate For Good Drivers

$25

A.M. Best Rating:

N/A

Complaint Level:

Low

Pros

  • Lemonade is an online-only insurance company writing homeowner, renter, and pet insurance policies
  • Lemonade claims to charge 80% less for insurance than its competitors

Cons

  • Lemonade doesn’t write auto insurance
When you hear the word "lemonade," you may not think of insurance. Lemonade, however, is the name of an up-and-coming insurance company. If you're hoping for a Lemonade auto insurance review, you should know that this provider does not offer auto insurance. With such an original name, you might ask yourself: is Lemonade a legit insurance company? For the past few years, Lemonade has been making a name for itself in the industry.  What coverage options are available through Lemonade? While Lemonade cannot offer you a cheap auto insurance policy, the company is known for its homeowners, renters, and pet insurance. First, we'll go over Lemonade's history, current structure, and how Lemonade insurance claims work. Then, we'll share the best way to get a quote for the policies they do offer. You can't buy a Lemonade auto insurance policy, but if you're ready to get an auto insurance quote right now, you can enter your five-digit ZIP code into our FREE quote tool above.  

Lemonade does not have traditional agents. As a result, it has fewer employees than many other insurance companies of comparable size. This is another factor that helps keep Lemonade’s premiums low.

Like many other tech start-up users, Lemonade’s customers use artificial intelligence on the company’s mobile app and website in lieu of consulting with an agent.

Policyholders run claims through a chatbot named “A.I. Jim.” The chatbot is designed to review claims while simultaneously running fraud algorithms.

Unlike another major online insurance company, Geico, Lemonade doesn’t use agents in any capacity

What You Should Know About Lemonade Insurance Company

When you hear “lemonade,” you may not think of insurance. Lemonade, however, is the name of an up-and-coming insurance company. But is Lemonade legit? If you’re hoping for a Lemonade auto insurance review, you should know that this provider does not offer auto insurance.

With such an original name, you might ask yourself: is Lemonade a legit insurance company? For the past few years, Lemonade has made a name for itself in the industry. 

What coverage options are available through Lemonade? While Lemonade cannot offer you a cheap auto insurance policy, the company is known for its homeowners, renters, and pet insurance.

First, we’ll review Lemonade Insurance’s history, current structure, and the Lemonade claims process. Then, we’ll share the best way to get Lemonade insurance quotes for the policies they do offer.

You can’t buy a Lemonade auto insurance policy, but if you’re ready to get car insurance quotes right now, you can enter your five-digit ZIP code into our FREE quote tool above.

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Does the Lemonade Insurance Company sell auto insurance?

Does Lemonade do auto insurance? If you own a car, you may wonder about the different types of auto insurance coverage options offered through Lemonade. Unfortunately, Lemonade does not sell auto insurance of any kind, so you’ll be out of luck when looking for a Lemonade auto insurance quote. However, you can purchase Lemonade property insurance.

Lemonade’s property insurance covers several perils, including electrical and water damage. You can also get Lemonade fire insurance, and they insure personal property damage. That means you can even get Lemonade bike insurance.

Lemonade charges less than average by cutting internal costs as much as possible.

According to the company website, you’ll be placed with other customers. A base rate of 20% of your premiums will go directly towards paying for the company’s salaries, running, and technology costs. 

The other 80% of your premiums will pay for customer claims. If any money is left at the end of June, all remaining funds are donated to the charity chosen by your group. 

The Lemonade Insurance Company claims to charge 80% less than other insurers.

Because automobile accidents are so common, auto insurers must pay out many claims to their customers. This means that auto insurance has a lower profitability rate than other types of insurance. 

What an auto insurance specialist says about bundling rates is that for insurance companies to offer both home and auto insurance, it must raise home insurance premiums to offset any losses.

So, since by not offering customers the option of purchasing Lemonade bundle insurance, they can offer home insurance premiums that are lower than average.

Does Lemonade have agents?

Lemonade does not have traditional agents. As a result, it has fewer employees than many other insurance companies of comparable size. This is another factor that helps keep Lemonade’s premiums low.

Like many other tech start-up users, Lemonade’s customers use artificial intelligence on the company’s mobile app and website in lieu of consulting with an agent.

Policyholders run claims through a chatbot named “A.I. Jim.” The chatbot is designed to review claims while simultaneously running fraud algorithms. So, you could say that you’re getting Lemonade AI insurance.

Unlike another major online insurance company, Geico, there is really no such thing as a Lemonade insurance agent.

What is the peer-to-peer insurance process?

Unlike many companies that rely on the traditional model, Lemonade uses the peer-to-peer model but goes above and beyond. The peer-to-peer model removes the middleman, which can lead to borrowers getting access to cheaper loans. 

Lemonade underwrites the policies themselves in addition to determining the pricing. Its customers will pay the base premium. An algorithm is used to then determine a client’s monthly fee.

Regarding the fee, Lemonade will take out a flat rate from your monthly premium to pay for client claims. According to the company website, the amount that is leftover in June will be donated to charities chosen by clients. This is one of the strategies employed to discourage fraudulent claims and increase retention. 

Lemonade also works with a second company that helps it pay for any potential losses. Called reinsurance, Lemonade shares an amount of the premium with the other company and overall, this process helps to avoid any unnecessary issues that could arise over the premium. 

Because of the length of the reinsurance, both Lemonade and its clients don’t have the same problem as other companies who fight with customers over money and claims every year. The system is built without the bureaucratic nightmares and pitfalls that other companies experience.

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How do I file a claim with Lemonade?

You might ask how long do Lemonade claims take? The Lemonade claims experience is actually fairly smooth. The company is well known for making its claims process simple and pain-free.

The company’s objective is to compensate policyholders as quickly as possible. So how long does it take Lemonade to process a claim? Well, in 2016, Lemonade set a world record by reviewing, approving, and paying a claim in three seconds.

Here’s the easiest way to file a claim:

  1. Open the mobile app and click the “Claim” button.
  2. Complete a claim report. The claim report will ask you basic questions about the incident and prompt you to include relevant receipts. You may also be asked to submit a video explaining your incident and record any visible damages.
  3. After you complete your report, you will be prompted to submit your bank account information. This will allow the company to send you compensation once your claim has been approved.

The Lemonade claim process is very unique.

Every part of filing your claim will be done online or through the mobile app. That’s all there is to it. There’s no Lemonade claims phone number to call and then sit on hold.

This claims filing process is touted as being streamlined and easily accessible to consumers.

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Where is Lemonade insurance available?

Where is Lemonade available? The company was founded in New York City but has since expanded across the United States. But remember, if you’re wondering where is Lemonade car insurance available? That answer is unfortunately nowhere since Lemonade doesn’t sell car insurance.

Today, renters, condo, and homeowners insurance policies are available in 24 states.

This provider also offers renters and condo insurance in Rhode Island and renters insurance in Arkansas and New Mexico.

Its landlord insurance is available in New York, California, Texas, Illinois, Pennsylvania, Washington D.C., and New Jersey. However, policies have only recently been made available in these states.

In late 2019, Lemonade home insurance programs were brought to Massachusetts and Missouri. The company has stated that it plans to roll out insurance coverage in additional states in the future.

Lemonade does not offer walk-in agencies or locations. Instead, Lemonade’s features are accessed through the company’s mobile app and website. 

That includes proof of insurance, which will be sent to your mortgage company directly. You can find a Lemonade homeowners insurance quote a well as Lemonade home insurance reviews online.

What are the benefits of Lemonade?

Is Lemonade a good insurance company? It offers many appealing benefits for many folks looking for home, renter, and pet insurance.

While the low price is a major plus, the company also offers clients different add-ons and extras. You might still have questions about Lemonade. Is Lemonade pet insurance good? Is Lemonade home insurance good? Is Lemonade renters insurance legit?

Keep reading to learn more. 

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Lemonade Insurance Company Insurance Coverage Options

Lemonade allows you to add extra coverage at any time. The current list includes musical instruments, bicycles, and even Lemonade jewelry insurance.

You will not need to purchase extra coverage for basic things, like garments and clothing. 

Lemonade gives ample instructions on its website about what to do to add extra coverage and will provide you with your new premium that will need to be paid. 

Lemonade Storage Insurance

If you’re interested, you can have Lemonade insurance for storage units. Any personal items that clients of Lemonade maintain in a self-storage unit, separate from where they live, are covered up to $1,000. In fact, the company claims to cover your property anywhere in the world. 

For some states, the policy covers possessions in a self-storage locker for up to a certain percentage and a personal property limit. 

Family Coverage

While a roommate is not covered through renters insurance, Lemonade’s policy does cover residents living within the client’s household. Significant others are also covered. 

If you do not live with your significant other, the other individuals must be related to you, either adopted or by blood, to be protected by the Lemonade homeowners policy. 

On its website, Lemonade does claim that adding a significant other to your policy will come at an extra cost.

Lemonade Insurance Company Insurance Rates Breakdown

If you own a car, you may wonder about the different types of auto insurance coverage options as well as Lemonade car insurance prices. Unfortunately, Lemonade does not sell auto insurance of any kind. However, the Lemonade Insurance Company does offer property coverage.

Lemonade’s property insurance covers a number of perils, including electrical and water damage. You can also get Lemonade fire insurance and they insure personal property damage. That means you can even get Lemonade bike insurance.

In the table below, look at the starting monthly Lemonade insurance prices for homeowners insurance, renters insurance, and pet insurance. 

Lemonade Monthly Starting Prices by Policy Type

Lemonade Insurance Policy TypeStarting Monthly Rates
Homeowners Insurance$5
Renters Insurance$25
Pet Insurance$10

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The company also claims you’ll save money by switching to its services. In the table below, check out how much users, on average, have saved from going from a major national company to Lemonade. 

Lemonade Average Annual Percent Saved by Switching Providers by Company

CompaniesPercent of Average Savings by Switching to Lemonade
Progressive31%
Allstate19%
Liberty Mutual10%
State Farm16%
Travelers14%
Geico10%

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Now that you’ve seen its prices, you’re probably wondering why is Lemonade insurance so cheap? One of the biggest benefits is that Lemonade is significantly cheaper than Lemonade insurance’s competitors. This is because it is a peer-to-peer insurance company. 

Lemonade charges less than average by cutting internal costs as much as possible.

According to the company website, you’ll be placed with other customers. A base rate of 20% of your premiums will go directly towards paying for the company’s salaries, running, and technology costs. 

The other 80% of your premiums will pay for customer claims. If any money is left at the end of June, all remaining funds are donated to the charity chosen by your group. 

The Lemonade Insurance Company claims to charge 80% less than other insurers.

Because automobile accidents are so common, auto insurers must pay out many claims to their customers. This means that auto insurance has a lower profitability rate than other types of insurance. 

What an auto insurance specialist says about bundling rates is that for insurance companies to offer both home and auto insurance, they must raise home insurance premiums to offset any losses.

By not offering auto insurance, Lemonade can offer home insurance premiums that are lower than average.

Frequently Asked Questions

What is Lemonade auto insurance?

Lemonade auto insurance is an insurance product offered by Lemonade, a digital insurance company. But is Lemonade legit? Yes, it provides coverage for your vehicle against various risks, such as accidents, theft, vandalism, and damage.

How does Lemonade auto insurance work?

Lemonade car insurance operates on a digital platform, allowing you to easily get a quote, purchase coverage, and file claims through their mobile app or website.

Lemonade utilizes artificial intelligence and automation to streamline the insurance process and provide fast and efficient service.

What are the types of Lemonade insurance coverage ?

So you’re wondering about Lemonade coverage. You might want to know if Lemonade has full coverage car insurance or not. Well, Lemonade auto insurance offers comprehensive coverage, including liability coverage, collision coverage, and comprehensive coverage.

Liability coverage protects you if you cause damage to others, while collision and comprehensive coverage provide protection for your vehicle.

Is Lemonade auto insurance available in all states?

What states is Lemonade car insurance in? Lemonade auto insurance is currently available in select states within the United States. As September 2021, Lemonade Auto Insurance was available in Arizona, California, Connecticut, Georgia, Illinois, Indiana, Maryland, Michigan, Nevada, New Jersey, New York, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Virginia.

It’s advisable to check with Lemonade directly or visit their website for the most up-to-date information when you’re asking what states is Lemonade available in.

How are Lemonade auto insurance rates determined?

Lemonade car insurance rates are calculated based on various factors, including your driving history, location, type of vehicle, coverage limits, and deductible choices.

Lemonade rates ae sometimes set when the company utilizes algorithms and data analysis to assess the risk associated with each policyholder and determine an appropriate premium.

Where can I find Lemonade Insurance Company reviews?

You might be wondering where you can find Lemonade car insurance reviews, Lemonade life insurance reviews, and Lemonade renters insurance reviews.

If you google Lemonade Insurance reviews, you will find results from a variety of websites. You can check out reviews on reputable websites by looking up Lemonade Insurance reviews on BBB or read a Lemonade car insurance review from Consumer Reports.

Is Lemonade car insurance good?

So you want to know is Lemonade auto insurance good? Well, Lemonade does not sell auto insurance, so you will have to find a car insurance policy with a different insurance provider.

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Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Lemonade Insurance Company

4.83 (2,260 reviews)
1
December 5, 2024

Djm617

Not for homeoners

They asked what materials my plumbing where made out of. Gave them pictures and a list. They said I need a plumbing inspection. I hired a plumber to do an inspection and materials list. Everything is new and in working order. Lemonade said because I have cast drain pipes they can't cover my house. After I told them I had cast I paid out of pocket just to have them say we don't cover cast. Very unorganized and cost me money to hire a plumber. Seem...
They asked what materials my plumbing where made out of. Gave them pictures and a list. They said I need a plumbing inspection. I hired a plumber to do an inspection and materials list. Everything is new and in working order. Lemonade said because I have cast drain pipes they can't cover my house. After I told them I had cast I paid out of pocket just to have them say we don't cover cast. Very unorganized and cost me money to hire a plumber. Seems like Lemonade is for college kids not homeowners.
1
December 5, 2024

JBlais

Buyer beware

Buyer beware, they use shady tactics, such as hiding your deductible amount. They will have two deductibles, one for non wind and hail, and one for wind and bail, but will only display the non wind & hail. When you file a claim for hail you will be greated with a massive deductible. At that point if you decide to cancel the claim due the high deductible, they will still hit you with a "claim" against you putting a bad mark on your insurance histo...
Buyer beware, they use shady tactics, such as hiding your deductible amount. They will have two deductibles, one for non wind and hail, and one for wind and bail, but will only display the non wind & hail. When you file a claim for hail you will be greated with a massive deductible. At that point if you decide to cancel the claim due the high deductible, they will still hit you with a "claim" against you putting a bad mark on your insurance history.
1
October 9, 2024

Nunya_Bidness

Horrible experience with Lemonade Insurance

Chose lemonade insurance when closing on my home 8 months ago. Provided them with home inspection and all typical documents when closing on a new home. I went with lemonade as they had the most competitive price. I should've trusted my gut then and went with a more reputable insurance company. Out of the blue, Lemonade Team informs me that they are presently reviewing current policy holder's homes and to give them up to date pics of my home to ke...
Chose lemonade insurance when closing on my home 8 months ago. Provided them with home inspection and all typical documents when closing on a new home. I went with lemonade as they had the most competitive price. I should've trusted my gut then and went with a more reputable insurance company. Out of the blue, Lemonade Team informs me that they are presently reviewing current policy holder's homes and to give them up to date pics of my home to keep rates low, etc... This seemed suspect to me as I just bought my home and have had no claims or issues. I informed them that discrepancies found at initial inspection were corrected by seller before finalizing closing. After their "AI" review, I randomly get a notification that Lemonade is canceling my insurance policy. Not to mention, I've spent several weeks of the most annoying back and forth correspondence with their underwriting team for them to not have an agent even speak with me, and likely an AI program determine to cancel my policy without any actual human review. Additionally, they suffer from lack of communication within their own company/departments. As weeks went by playing games with their underwriting team, I spoke to various members separately to find out if the routine review was legitimate as I was also warned that if I didn't play the underwriting team's games then my policy would not renew. The in-person phone calls informed me that my policy was all good and setup for auto-renew like any typical home insurance policy does. Then they randomly send me a letter stating they're cancelling my policy??? I've never heard of anything like this with any other insurance carriers.
1
September 18, 2024

zookatron

Great idea, terrible execution

I write this more out of sadness than anger. I was a Lemonade customer for 5 years, and I really believed in their business model, but it has become too painfully obvious to me that they are failing, at least on the homeowners insurance side, I haven't tried any of their other insurance products. I am a huge fan of their innovative core selling point, where excess cash reserves go to charity instead of company profits to encourage fast, easy insu...
I write this more out of sadness than anger. I was a Lemonade customer for 5 years, and I really believed in their business model, but it has become too painfully obvious to me that they are failing, at least on the homeowners insurance side, I haven't tried any of their other insurance products. I am a huge fan of their innovative core selling point, where excess cash reserves go to charity instead of company profits to encourage fast, easy insurance payouts. Unfortunately, my experience just proves that good ideas are worthless without good execution. I submitted two claims to Lemonade, the first being some water damage caused by a previously invisible construction flaw in the roof, and the second being hail damage to the shingles. My roof is on the older side, around 15 years old, but I get it inspected by a roofer twice a year and ensure it stays in good condition. The first claim experience was pretty bad, their communication was slow and lacking in real understanding of the situation, and they tried to low-ball me a ridiculous amount on the payout even though I sent them the actual receipts from the repairmen who fixed it and provided ample evidence that the costs were highly in-line with what other companies would charge for the same repairs. But eventually, after several weeks of waiting on them to hem and haw about it, they finally covered the repair costs so I chalked it up to a fluke and moved on. Turns out that was a big mistake. My latest hail damage claim has been a nightmare, a storm came through that created clear, obvious damage to my roof shingles, and my roofer sent several pictures to them with unmistakable evidence of the damage. The communication from Lemonade was even worse than it was before, I spent weeks and weeks on the same pattern: I would contact them, then wait 1-2 weeks getting no reply whatsoever, leaving voicemails and sending emails every few days, then finally they would get back to me asking for some follow up information. I would respond immediately, providing the information within a few hours of them asking for it, and then the cycle would repeat, waiting through 1-2 weeks of complete radio silence while I tried to get some kind of response from someone with no luck. After several weeks of this, we finally got back the absurd conclusion that the hail damage to my roof was just "normal mechanical damage, regular wear and tear" for a roof my age. We thought this must have been some kind of mistake so we appealed the conclusion, which of course meant several more weeks of painfully slow communication back and forth with them before they finally sent the inspector back out again, then several more weeks while they "evaluated the evidence"... then said the same thing, that it wasn't real hail damage. At this point I'm just cutting my losses and moving on, it is an expensive learning experience but it's not worth my time to try to sue them or something. I am just going to leave negative reviews for them on every website I can find in hopes of saving another starry-eyed person like me who is blinded by Lemonade's idealistic business model from being screwed by them. In theory, Lemonade is the perfect insurance company for me, I'm perfectly willing to pay higher-than-standard rates to get fast, hassle-free payouts when things go wrong, but paying higher-than-standard rates to get the worst experience I've ever had with any insurance company in my life is just sad. I don't even think they're deliberately committing fraud, I believe that their problem is likely incompetence rather than malice, but the harm done to consumers is about the same either way.
1
September 7, 2023

xdu

stuck with Lemonade after asking 1 question

I called lemonade to ask a question about insurance policy coverage. the claim specialist told me to submit a claim to find out the answer to my question. I did and that tainted my insurance history: none of the other insurance providers are willing to provide me a quote because I have claim history and I'm stuck with Lemonade after just asking 1 question for a few years. Terrible practice
1
May 5, 2023

Soy79

AVOID this company

AVOID this company at all costs especially if you are a California resident. Company changes underwriting prerequisites every year and has been dropping California resident homeowner insurance policies . You may meet underwriting guidelines one year but will not the next. Lemonade has no loyalty to their clients
2
April 29, 2023

Not_Happy_

Not a fan

I first was happy with Lemonade because the price was fair and the policy was easy to manage. I'm now in the process of selling this home and I've been trying to get a CLUE report. Lemonade out sources this. I'm now on my 3rd attempt to get this report from Lexis Nexis. I will never again use an insurance company who can not provide me with this . This is definitely a benefit of bigger company. Progressive was able to provide one with in 14 days ...
I first was happy with Lemonade because the price was fair and the policy was easy to manage. I'm now in the process of selling this home and I've been trying to get a CLUE report. Lemonade out sources this. I'm now on my 3rd attempt to get this report from Lexis Nexis. I will never again use an insurance company who can not provide me with this . This is definitely a benefit of bigger company. Progressive was able to provide one with in 14 days for our previous property. So yes it was cheaper but in the end it is costing me time which I would rather pay more up front for then lose.
1
February 26, 2023

MILDRED0211

Ripoff company!

This company is the worst company there is out here! They are a ripoff! They do Veteran really wrong. Please be aware of this company! DO NOT USE THIS COMPANY! Beware!
2
August 4, 2022

DDAV

Sweet Name but Bitter Substance and Taste

I called Lemonade for my homeowners' insurance quote, and the rep. told me that their name, "Lemonade", was chosen to improve the people's negative opinion of insurance companies, but, after I got their quote, my opinion about them was the worst of any insurance company I have ever worked with or known. The quote was 2.5 times higher than my current reputable All State insurance premium. No wonder Lemonade tastes good, but there is usually way to...
I called Lemonade for my homeowners' insurance quote, and the rep. told me that their name, "Lemonade", was chosen to improve the people's negative opinion of insurance companies, but, after I got their quote, my opinion about them was the worst of any insurance company I have ever worked with or known. The quote was 2.5 times higher than my current reputable All State insurance premium. No wonder Lemonade tastes good, but there is usually way too much sugar, just like in "Lemonade's" fake promise.
1
June 29, 2022

AFox75

SCAM!

Had a house fire on May 13 2022. Claim was approved. Lemonade refusing to mail payment to me. Was told check lost in mail and then after that nobody will respond to my phone calls. Tried emailing and I was told to wait longer. I take care of the disabled in my home as a home health care aide and they are refusing to send the money for repairs. There are no managers that can be reached when you contact customer service I am told repeatedly that th...
Had a house fire on May 13 2022. Claim was approved. Lemonade refusing to mail payment to me. Was told check lost in mail and then after that nobody will respond to my phone calls. Tried emailing and I was told to wait longer. I take care of the disabled in my home as a home health care aide and they are refusing to send the money for repairs. There are no managers that can be reached when you contact customer service I am told repeatedly that they can't help me that I need to speak to my claims advocate. When connected to that number I get a message stating that they are unavailable. When calling right back I am told he is always at lunch no matter what time of day. They run you around with no help. I would recommend staying away from this company and they have a law suit on them right now as well for another issue.
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States Where Lemonade Provides Homeowners & Renters Insurance
States Where Lemonade Provides Homeowners & Renters Insurance